Waiter/Waitress

Description

**Summary** ----------- Can you imagine working in a hotel where Madrilenian culture becomes a unique experience for guests? Who are we? Welcome to Hyatt Centric Gran Vía Madrid, the most adventurous urban 5\* hotel in central Madrid. Here, we live our purpose: “We care for people so they can be their best”. This means we care for you so you can grow, learn, and give your best every day—because at Hyatt Centric Gran Vía Madrid, people are at the heart of everything we do. We believe in the power of belonging and in building a caring culture where every talent feels part of a family. Moreover, Hyatt has been recognized for over 10 years on Fortune’s 100 Best Companies to Work For list—a reflection of our commitment to inclusion, well-being, and talent development. Your mission: We are seeking a Waiter/Waitress to join our team. Unleash your inner explorer and help our guests enjoy the most authentic Madrid. What will you do daily with us? * Prepare your work area for service. * Provide direct customer service for food and beverage consumption. * Monitor and inspect inventory and section equipment. * Collaborate in setting up, serving, and breaking down buffets. * Inform and advise customers on the composition of food and beverages on the restaurant menu. * Handle cash register duties, including end-of-shift cash reconciliation. * Comply with company-established safety, health, and cleanliness standards. * Act flexibly across the Food & Beverage team as operational needs require across different outlets. What would we like you to bring? * Prior experience in a similar role (preferably in a 5\* hotel). * Strong communication skills and clear customer orientation. * Organized individual accustomed to dynamic environments and teamwork. * Advanced English proficiency. **Qualifications** ------------------ And what can we offer you? We are proud to care for our team—and therefore offer benefits that truly make a difference. * Your development is our priority; thus, we provide continuous training programs and mobility opportunities—internally, nationally, and internationally. * Enjoy complimentary stays at our hotels worldwide and experience Hyatt firsthand. * Because inclusion and respect are core to our essence, we proudly foster a workplace where diversity is not only respected but celebrated. We believe in equal opportunity and equity as foundational pillars of our culture. * Twice a year, we gather with our talents to celebrate having the best team. * Through our Hystar program, the team votes every semester for the Star Talent who inspires colleagues. * Because well-being is one of our values, we support you through Wellhub, physiotherapy, psychological support, and more. * You’ll enjoy a competitive benefits package designed to care for you and recognize your contributions—including exclusive discounts at our outlets and select nearby businesses. * We strive to facilitate work-life balance for our employees, promoting initiatives that enable genuine equilibrium between professional life and personal well-being. We welcome you: We know many people only apply when they meet all job requirements. If you feel inspired to advance your career—go ahead and apply! We’d love to consider your experience and explore how you could help us make Hyatt even better! We are an equal opportunity employer. We do not discriminate based on race, gender, sexual orientation, religion, disability, or any other protected characteristic. In line with Hyatt’s values, we place people at the center of everything we do, value diversity, and foster an inclusive environment where everyone can grow, contribute their talent, and feel respected. \#CareConnectsUs \#Hyattcareers \#WorkatHyatt