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Job Summary: We are seeking a Receptionist to ensure warm and efficient service for residents, visitors, and suppliers, while maintaining smooth front-desk operations and meeting quality standards. Key Responsibilities: 1. Assistance and orientation for residents, visitors, and suppliers 2. Check-in/out management and incident resolution 3. Administrative support and event organization **Join our SmartRental team!** SmartRental Group is a dynamic, young company specializing in the operation and management of real estate assets for the tourism and hospitality sectors. Our vision is to become the European leader in this market by delivering diverse, tailored accommodation solutions for all needs. With over 10 years of experience, our core activities focus on hotels, apartments, hostels, student residences, and luxury senior living facilities. Our portfolio includes brands such as SmartRental Collection, Akeah, Malacuna, Live It, Suio, Evoca, and Lemonade — covering multiple vertical markets within the Living and Hospitality sectors. As a Receptionist, you will ensure warm, efficient, and professional service for residents, visitors, and suppliers, guaranteeing optimal front-desk operations and adherence to residence quality and coexistence standards. **Your Key Responsibilities:** * Greet, assist, and orient residents, visitors, and suppliers courteously and effectively. * Manage student check-in and check-out. * Handle telephone calls, emails, and promptly resolve inquiries or incidents. * Monitor building access and ensure security and compliance with regulations. * Coordinate parcel deliveries and pickups. * Support internal activity and event planning. * Control and manage keys, access cards, and other security items. * Update databases and maintain basic administrative records. * Report technical or maintenance issues to the relevant department. * Assist with administrative tasks related to resident stays. **What We’re Looking For:** * Prior customer service experience, preferably in similar environments (e.g., hotels, residences, educational institutions). * Intermediate/advanced English proficiency. Additional languages are a plus. * Computer literacy (Microsoft Office, reservation management systems, etc.). * Excellent communication and interpersonal skills. * Proactive, solution-oriented, and well-organized attitude. * Availability to work rotating shifts (morning, afternoon, and/or night), including weekends. **What We Offer:** * Interim contract covering a medical leave. * Competitive salary. * Opportunities for professional development and growth within an expanding company. * Discounts on our accommodations, restaurants, and events. Additionally, we offer discounts across multiple sectors via our Corporate Benefits platform. * Health insurance through a flexible compensation plan.
