IT Support Technician (On-site in L'Hospitalet)

Description

We are seeking an **N1 IT Support Technician** to join an IT support service in **L'Hospitalet de Llobregat**. The position will focus on **workstation configuration and direct support to end users**, resolving basic incidents related to their working environment. **Technological Environment** ----------------------- **IT Support**, **Hardware**, **Software**, **Email**, **Web Browsers**, **Workstations** **Project / Mission** --------------------- You will join an on-site technical support service from the central office located in **L'Hospitalet de Llobregat**, assisting users in properly configuring their equipment and tools for work. You will become part of an already operational technical team: you will work alongside **another technician from our team and a technician from the client itself**, ensuring support for incident management and escalation. **Your Responsibilities** ------------- * Prepare and perform **workstation configuration** from the central office. * Provide **individualized support to end users**. * Configure **email** and carry out necessary checks to ensure proper functionality. * Configure web browsers and other tools required for users’ daily operations. * Diagnose and resolve **basic hardware and software incidents** associated with workstations. * Provide support to users facing issues related to previously configured tools. **Requirements** -------------- * Experience in **end-user IT support**. * Ability to configure and prepare workstations. * Basic knowledge of hardware, software, email, and web browsers. * Ability to diagnose and resolve basic technical incidents. **Conditions** --------------- **Location:** L'Hospitalet de Llobregat **Work Mode:** On-site **Contract Type:** Permanent **Working Hours:** 08:00 to 17:00, with one hour for lunch **Start Date:** Tuesday, September 1 **SBA: 20\.000 €