Dynamics 365 Customer Service Engineer

Description

Job Summary: We are seeking a Dynamics 365 Customer Service Engineer with specific experience in Customer Service Workspace to participate in banking sector projects. Key Highlights: 1. Participation in strategic projects within the Microsoft Dynamics 365 environment. 2. Working with cutting-edge technologies in the Microsoft ecosystem. 3. Integration into an IT services specialized company. Location Barcelona Salary 28,000 € \- 38,000 € Gross/year Category Information Technology and Telecommunications Subcategory ERP, CRM, Business Intelligence Sector Information Technology and Services Work Schedule Full-time Work Modality Remote/Telework Professional Level Employee Department Banking ### **Description** At **NS Group**, we are looking to hire a **Dynamics 365 Customer Service Engineer** with specific experience in Customer Service Workspace to participate in banking sector projects. We seek a technical profile with experience in development, configuration, and integration of solutions on Dynamics 365 Customer Service, capable of working in complex environments and contributing value to the platform’s evolution. **Important:** Candidates must have specific experience in **Customer Service Workspace** (profiles from other Dynamics modules will not be considered). ***Main Responsibilities:*** * Development and configuration of solutions in Dynamics 365 Customer Service Workspace. * Implementation of platform functionalities and customizations. * Integration with external systems and services. * Technical analysis and resolution of incidents. * Participation in continuous improvement of the solution. ***Job Conditions:*** * Modality: 100% remote. * Sector: Banking. ***What We Offer:*** * Participation in strategic projects within the Microsoft Dynamics 365 environment. * Work with cutting-edge technologies in the Microsoft ecosystem. * Integration into NS Group, an IT services specialized company. * Competitive terms based on experience. * Contract type: Permanent. ### **Minimum Requirements** **Minimum Requirements:** * **3 to 5 years** of experience in projects involving **Dynamics 365**. * Specific experience in **Customer Service Workspace**. * Experience in development, configuration, and integration on the platform. * Analytical ability and capacity to resolve technical problems. **Desirable Requirements:** * Experience in banking sector projects. * Knowledge of integration with corporate systems. * Experience in cloud environments and Microsoft solutions. ### **Competencies** * Development * Integration * Configuration * Dynamics 365 * Customer Service