Job Summary: We are seeking a passionate Apple Service Pro Technician with a strong interest in technology to perform services, repairs, and administrative tasks in-store, thereby enhancing customer satisfaction. Key Highlights: 1. Perform technical services and repairs in-store 2. Resolve software issues to reduce waiting times 3. Join a team that values diversity and inclusion **Do you want to work with the best team?** **Let’s Go!** ======================================================== **Apple Service Pro Technician** =============================== At MediaMarkt, our people are essential to successfully driving the company’s ongoing transformation process. We are looking for individuals passionate about technology who want to make an impact — people like you. **Let's Go!** ### **Your Responsibilities** * Perform MediaMarkt Services sold by sales staff that can be executed in-store: map updates, initial setup, device configuration, SAFE\&GO, etc. * Carry out basic mobile and computer repairs for out-of-warranty products. * Conduct an initial in-store triage to resolve software-related issues requiring only software updates or replacements, thus avoiding sending devices to industry repair centers and consequently reducing turnaround time (TAT) while increasing customer satisfaction. * Ensure rigorous management of all administrative processes and reporting related to delivered services or repairs. ### **Your Profile** * 1–2 years’ experience in microcomputer, mobile phone, display, motherboard, computer, and console repairs * Proficiency in office software at user level for internal management systems * Experience in hardware and software installations * Customer satisfaction orientation * Process orientation * Organization, order, cleanliness, and systematic approach * Communication skills * Service mindset * Assertiveness * Proactivity ### **What We Offer You** * Continuous training * Celebrations on special occasions * Discounts at local gyms * Discounts on our products * Media Flex — a flexible compensation program * Inclusive culture ### **About Us** **Do you want to be part of the future of retail? Let's Go!** At MediaMarkt, "Let's Go!" is more than a slogan — it’s an attitude. We are passionate about technology and aim to inspire both our customers and our team. We seek talent to share this passion and jointly build the shopping experience of the future, with over 7\.000 employees across Spain. **About MediaMarkt** MediaMarkt is the leading omnichannel retailer in Spain and Europe for consumer electronics and related services. We are part of the MediaMarktSaturn Group, operating over 1\.000 stores across 11 countries with a global workforce of more than 52\.000 people. In Spain, we operate 112 stores, an online shop, a Logistics Center and Services HUB in Pinto (Madrid), and our Central Offices in El Prat de Llobregat (Barcelona). Every day, we strive to be our customers’ top choice as a trusted omnichannel retailer, offering tailored solutions in a technology-driven world. Our success rests on continuous adaptation to emerging consumer trends, a wide variety of products, services and solutions, and delivering a unique, personalized shopping experience — all underpinned by a firm commitment to leaving a positive legacy for society and the environment. The best solutions emerge when diverse perspectives come together. That’s why, at MediaMarkt, we value diversity, promote equal opportunities, and foster inclusion — creating an environment where everyone can grow and contribute their talent. Thus, we work to become the benchmark company as The Experience Champion within the consumer electronics sector. Join our team and let’s build a diverse, innovative, and exciting future — together! Let's Go! ### **Your HR Contact** ***Moisés Rueda Rodríguez***
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
