Call Center Operator

Description

Job Summary: We are seeking customer-oriented professionals with strong communication skills to provide customer service, support, and commercial development within a growing telecommunications company. Key Highlights: 1. Join a stable and expanding company 2. Dynamic, close-knit, and collaborative work environment 3. Opportunities for professional growth and development *We are a telecommunications company with a solid national market presence and continuous growth. We are currently looking to hire customer-focused professionals with strong communication skills to join our team.* *The selected candidate will actively participate in customer service and support, contributing to commercial development and the quality of services offered by the company.* **Main Responsibilities:** *Handling incoming and outgoing calls.* *Tracking inquiries, incidents, and commercial operations.* *Managing communications via email and chat.* *Resolving requests and providing personalized customer assistance.* *Informing and promoting the company's services and products.* *Updating customer data and providing administrative support related to customer service.* **We Offer:** *Permanent contract from the start of training.* *Initial training provided by the company.* *Competitive fixed salary plus incentive scheme.* *Option for full-time or part-time schedule.* *Join a stable and expanding company.* *Dynamic, close-knit, and collaborative work environment.* *Opportunities for professional growth and development.* *Flexibility and work-life balance.* **Required Profile:** *Previous experience in customer service, support, or telephone sales is desirable.* *Excellent communication and active listening skills.* *Customer orientation and problem-solving ability.* *Basic knowledge of Office tools and digital environments.* *Proactive attitude and ability to work effectively in a team.* Benefits: * Social events every Friday * Meal vouchers Work Location: On-site employment