Job Summary: We are seeking a Security Manager to serve as the main point of contact and manage cybersecurity services for major accounts, ensuring quality and professionalism. Key Responsibilities: 1. Manage end-to-end cybersecurity services with major clients 2. Provide cybersecurity advisory and consulting services to clients 3. Coordinate teams and technically escalate incidents **What is Telefónica Tech?** Telefónica Tech is the leading digital transformation company within the Telefónica Group. We offer a comprehensive portfolio of integrated technological services and solutions in Cybersecurity, Cloud, IoT, Big Data, Artificial Intelligence, and Blockchain, supporting our clients throughout their digital transformation journey. We are a team of over 6,200 bold professionals working daily from various locations around the world to achieve excellence through leadership rooted in transparency and teamwork. If you identify with our core values, we look forward to meeting you! www.telefonicatech.com**What do we do in the team?** Within the **SECURITY MANAGERS** unit of Telefónica Cybersecurity & Cloud Tech, we act as the primary liaison with major accounts on all matters related to the cybersecurity services offered by Telefónica Tech. We translate our clients’ security challenges to our operational teams to deliver tailored responses aligned with client needs; adapt Telefónica Tech’s services to meet client requirements by developing customized dashboards and reports enabling cybersecurity directors or managers to gain an overall view of their companies’ security status; and advise clients’ security departments on our services, experiences, and cross-cutting cybersecurity vision. **What will your day-to-day be like?** Your mission will be to manage end-to-end interactions between clients and the various cybersecurity services offered by Telefónica Tech, ensuring these services are delivered professionally, with quality, and in accordance with agreements signed with our clients. Your day-to-day responsibilities: * Serve as the primary point of contact for assigned clients regarding contracted cybersecurity services. * Manage the budgetary and milestone-tracking aspects of cybersecurity service contracts. * Manage and coordinate work teams fully or partially dedicated to assigned clients. * Provide cybersecurity advisory and consulting services to clients. * Liaise with commercial areas, business development units, suppliers, and vendors involved in assigned client engagements. * Technically escalate and coordinate security incidents or issues affecting clients. **And for this, we believe it would be ideal if you had…** **Experience** * Minimum 5 years’ experience in cybersecurity and IT security. * Client management experience. * Team management experience. * Strong communication skills. * Leadership capabilities. * Experience managing crises and complex problems requiring interaction across different areas, departments, or organizations. * Extensive knowledge across all domains of Cybersecurity: + Perimeter and system security solutions. + Security monitoring and incident response systems. + Cyber threats. + Vulnerabilities. + Regulatory compliance. **Education** Required: + Degree in Telecommunications Engineering, Computer Science, Software Engineering, Systems Engineering, or related fields. + Certifications in security such as CISM, CISSP. Desirable: + Additional certifications related to cybersecurity. **Technical Knowledge** * Project management. * Experience with perimeter security systems. * Experience with endpoint security systems. * Knowledge of Cloud services. * Knowledge of cyber intelligence. * Knowledge of offensive security and vulnerabilities. **The following skills would align well with the team and project for this role:** * Teamwork. * High-level client communication. * Report and dashboard generation. * Ability to effectively and efficiently handle multiple tasks simultaneously and in an organized manner. * Decision-making capability. * Incident analysis and resolution. **LANGUAGES** * Required: + Native Spanish + English at B2 level minimum. + German, French or Portuguese would be valued. **WHAT DO WE OFFER?** * Work-life balance measures and flexible working hours. * Continuous training and certification opportunities. * Hybrid remote working model. * Attractive social benefits package. * Excellent dynamic, multidisciplinary working environment. * Volunteering programs. **\#WeAreDiverse \#WePromoteEquality** We firmly believe that diverse and inclusive teams are more innovative, transformative, and achieve better results. Therefore, we promote and guarantee inclusion for all individuals regardless of gender, age, sexual orientation or identity, culture, disability, or any other condition. We want to meet you!