**About us** At Venstal, a leading national company in the design, manufacture, and installation of high-efficiency windows, we continue to grow and are looking to incorporate an **Internal Sales Technician** into our sales team in Bilbao, someone energetic, ambitious, and eager to build a career in the sales area. **What will your mission be?** You will become part of a young, dynamic team with a great atmosphere, where you'll work hand-in-hand with marketing and operations to convert leads into sales, contributing your sales talent in CRM management, quote preparation, and order closing. **What will you do on a day-to-day basis?** * Convert leads into customers by performing upselling and cross\-selling throughout the sales cycle. * Prepare and follow up on quotes until acceptance. * Conduct phone-based sales closings focused on achieving monthly targets. * Manage the sales pipeline within the CRM: lead qualification, conversion stages, forecast... * Provide close and proactive customer service ensuring an excellent customer experience. * Collaborate with the marketing team to identify new sales opportunities. **Requirements we're looking for** * Background in sales, administration, or related fields. * Previous experience in telephone sales or inside sales, target-oriented. * Proficiency with CRM tools and Office suite. * Excellent communication, negotiation, and closing skills. * Proactive, solution-oriented profile with teamwork spirit. **Bonus points if you also...** * Have knowledge of windows, renovations, or construction. * Have experience preparing quotes or orders. * Come from B2B or B2C sales environments. **What we offer?** * Permanent contract \+ variable compensation plan based on objectives. * Flexible working hours and possibility of remote work (up to 50%). * Initial training and commercial development plan. * Join a team where camaraderie, growth, and a positive atmosphere are part of everyday life. **Who we are?** As a Koch company, Guardian Industries manufactures products that improve quality of life. From energy-saving, comfort-enhancing glass for buildings to automotive components that improve connectivity, we remain committed to producing better products and developing optimal solutions for our customers. At Koch, employees can focus on what they do best to improve lives. Discover how our business philosophy helps employees unlock their potential while creating value for themselves and the company. \#LI\-LU2