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Pool Concierge - Melia Benidorm

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

***"The world is yours with Meliá"*** Continuing with Meliá is an opportunity to learn, grow, and further build your career within a global team. Here, you can take on new challenges and gain experience across various destinations, all while remaining part of our family. Are you ready to take the next step in your career with us? **REMEMBER:** Before submitting your application, **you must inform your direct supervisor and/or Hotel Director and your Human Resources Manager of your interest in participating in the internal selection process**. Your hierarchical supervisor does not have the authority to approve or block your application, but they must be duly informed. **A tropical paradise in the city of skyscrapers** ------------------------------------------------------- With its unmistakable skyline, Benidorm captivates visitors of all ages with its sunshine hours, magnificent beach, and wide range of leisure activities. This hotel embodies the dynamic and joyful essence of this premier vacation destination, standing majestically before a giant pool surrounded by gardens. Its outstanding facilities evoke a tropical corner right on the Costa Blanca. **MISSION** * Assist guests with handling luggage for arrivals and departures, ensuring the security and protection of such luggage while it remains on hotel premises. * Guarantee that guest messages and mail are delivered in accordance with established standards. **What will I be required to do?** * Maintain constant communication with the front office team to stay informed about guest arrivals, large groups, and VIP guests. * Greet all guests professionally and warmly, assisting with their luggage handling. * Collaborate with the front office team to carefully handle and tag guest belongings, preventing loss or damage. * Maintain an organized departure schedule, ensuring guest luggage is collected and securely stored in the reception area, ready for departure. * Assist guests with luggage from vehicles and taxis, transporting it into the hotel. * Register any lost or abandoned luggage, help locate owners, and attempt to return luggage to guests’ correct addresses as soon as possible. * Greet all guests and customers with a sincere smile. * Assist with transporting other items requiring delivery, such as supplies and other objects. * Help guests with inquiries regarding lost luggage or misplaced items. **At Meliá, we are all VIPs** *At Meliá Hotels International, we champion* ***equal opportunities*** *for* ***women and men*** *in the workplace, backed by management commitment and the principles outlined in our Human Resources policies. Furthermore, we are committed to fostering throughout our entire workforce a corporate culture dedicated to effective equality, and raising awareness of the need for joint and global action.* *We reinforce our commitment to* ***equality and diversity***, *by avoiding any form of discrimination—especially that based on disability, race, religion, gender, or age. We believe that* ***diversity and inclusion among our employees are fundamental to our success as a global company***. *In addition, we support the sustainable growth of our sector through a highly skilled, socially responsible team. In this regard, our motto is “****Towards a sustainable future, from a responsible present****.” Thanks to all our colleagues, we make it possible.* To protect you and prevent fraud during selection processes, we invite you to review our recommendations on the "**Protect Your Application**" page. If you want to be “**Very Inspiring People**”, follow us on: **INSTAGRAM** **–** **TIKTOK** **–** **LINKEDIN** **–** **INDEED** **–** **GLASSDOOR**

Source: indeed
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Posted by

David Muñoz

Indeed · HR

Location

David Muñoz

Indeed · HR

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