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Job Summary: We are seeking a Technical Services Technician to support packaging processes, ensuring their reliability and efficiency through process knowledge and daily operational and plant project support. Key Responsibilities: 1. Support for packaging processes and continuous improvement. 2. Root cause determination of deviations and change management. 3. Degree in health sciences or chemical engineering with English C1 proficiency. At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life\-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. **Responsibilities:** Provide support to packaging processes to ensure they are reliable and efficient. This objective is achieved through the following tasks, in coordination with cross\-functional plant process teams: * Process Knowledge: The Technical Services Technician must understand the packaging processes for the products under their responsibility. This includes acquiring scientific process knowledge and general understanding of the equipment and systems involved, as well as recognizing their risks (current and potential) to prevent them and ensure safe execution. * Daily Operational Support: * Monitor processes to ensure they remain in control and capable, documenting findings in periodic assessments. * Determine root causes of deviations and complaints, and implement corrective actions. * Control and monitor process changes. * Continuously improve process reliability and effectiveness. * Maintain production and cleaning processes in a validated state. * Plant Project Support: * Document process impact associated with plant projects. * Design and implement changes to the electronic system used as the packaging process guide (electronic ticket). **Education Requirements:** Bachelor’s degree in Health Sciences (Pharmacy, Biology, Chemistry, or related field) or Chemical Engineering **Language Requirements:** Fluent spoken and written English (C1\) **Personal Attributes:** * Curiosity, proactivity, and flexibility * Communication, interpersonal, and teamwork skills * Documentation and data analysis skills **Schedule:** Flexible Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace\-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. \#WeAreLilly
