ICT Specialist

Description

General Information Position Title ICT Specialist Job Category Information and Communications Technology Duty Station(s) Valencia Seniority Level Mid Level ICS Level ICS 10 Contract Type ICA \- IICA \- Regular Contract Level IICA 2 Posting Start Date 20\-Jul\-2026 Posting End Date 03\-Aug\-2026 Duration Open\-ended subject to organizational requirements, availability of funds andr satisfactory performance Job Highlight The position of ICT Specialist – Technology Solutions Engineer (IICA\-2\) role supports the TDDPS/ TDU and focuses on delivering innovative technology solutions to enhance the safety, efficiency, and effectiveness of UN peace operations. About the Region \#schemaField\_font\_style, \#schemaField\_font\_style \* { font\-size: inherit !important; font\-style: normal !important; color: inherit !important; } \#schemaField\_font\_style a { color: \#006699 !important; } \#schemaField\_font\_style The UNOPS Global Portfolios Office (GPO) brings together diverse expertise to help partners deliver impact worldwide. With hubs in New York, Geneva, and Vienna, and expert teams operating globally, GPO leads multi\-regional initiatives that advance sustainable development, climate action, and peacebuilding \- including in some of the world’s most challenging environments. By leveraging our collective expertise and global networks, GPO supports UNOPS’ strategic priorities and the Sustainable Development Goals across more than 130 countries. We work closely with major global partners \- including governments, international financial institutions, and UN agencies \- to deliver a wide range of services, such as project management, fund management, hosting services, and HR support. About the Country/Multi\-Country Office \#schemaField\_font\_style, \#schemaField\_font\_style \* { font\-size: inherit !important; font\-style: normal !important; color: inherit !important; } \#schemaField\_font\_style a { color: \#006699 !important; } \#schemaField\_font\_style Not Required \- part of GPO/NYPO Job Specific Context \#schemaField\_font\_style, \#schemaField\_font\_style \* { font\-size: inherit !important; font\-style: normal !important; color: inherit !important; } \#schemaField\_font\_style a { color: \#006699 !important; } \#schemaField\_font\_style The Department of Operational Support (DOS) is responsible for the delivery and maintenance of Information and Communications Technology (ICT) in support of operational requirements of peacekeeping missions as well as special political missions (hereinafter “field missions”). The Service for Geospatial, Information and Telecommunications Technologies (SGITT) at DOS/UN Global Service Center (UNGSC) provides a critical role as the resilient operational hub for the support and delivery of technology services and solutions to field operations and a broad range of Secretariat and United Nations system clients. As a unified, singular service provider, SGITT provides reliable, resilient and innovative geospatial, communications and information technology services, including centralized connectivity, hosting and monitoring support, ensuring that staff members in field Missions at Headquarters have access to critical enterprise systems. The ICT Specialist \- Technology Solutions Engineer will carry out his/her tasks at UNGSC, Technology Development, Design \& Planning Section (TDDPS), Technology Development Unit (TDU) in Valencia (Spain). The ICT Specialist \- Technology Solutions Engineer initiates and promotes technology solutions and innovations, integrating military and civilian technologies and expertise, in support of making UN peace operations more safe, more effective and more efficient; and creates synergies that emphasize enhanced operational performance, impact and capacities through the introduction of modern technology to UN peacekeeping and field missions. This is a position in UNOPS for supporting projects carried out for UNGSC. The incumbent of this position will be a personnel of UNOPS under its full responsibility. Role Purpose \#schemaField\_font\_style, \#schemaField\_font\_style \* { font\-size: inherit !important; font\-style: normal !important; color: inherit !important; } \#schemaField\_font\_style a { color: \#006699 !important; } \#schemaField\_font\_style The role supports the operational needs of field missions and UN headquarters by: Designing and delivering training and capacity building Advising on and implementing cutting\-edge technologies Supporting procurement and documentation processes Driving innovation and fostering a culture of continuous improvement Functions / Key Results Expected \#schemaField\_font\_style, \#schemaField\_font\_style \* { font\-size: inherit !important; font\-style: normal !important; color: inherit !important; } \#schemaField\_font\_style a { color: \#006699 !important; } \#schemaField\_font\_style Under the overall supervision of the Senior UNOPS Programme Manager, the incumbent for this post will be placed in UNGSC/TDDPS/TDU. The ICT Specialist \- Technology Solutions Engineer will be responsible for the following duties: **Summary of Key Functions:** 1\. Technology Solutions (particularly in Counter UAS, Intelligence, Surveillance, Reconnaissance, Force Protection, Symmetric and Asymmetric Threat mitigation and sensors) 2\. Service Design and Early Life Support 3\. Training design and Delivery 4\. Documentation and Knowledge Management 5\. Innovation and Change Management 1\. Technology Solutions Manages relationships with technical experts and field missions’ programmes with respect to programme and project deliverables while managing risk; Builds high quality product design documentation as well as guidelines and SOPs for the implementation of new technologies in the field missions; Identifies and advises on Technologies Solutions (particularly in Intelligence, Surveillance, Reconnaissance, Force Protection, Symmetric and Asymmetric Threat mitigation technologies, Command \& Control systems, Situational Awareness and Sensors) that could enhance better mandate implementation; Contributes to the development of innovation frameworks, best practices and technology roadmaps; Contributes to liaising with the industry and adhering to the UN procurement rules with the technology sector, vendors, industry, research \& development entities and other partners with a view to assessing and applying modern technologies in UN field missions; Actively follow technology developments and identify technology trends and solutions with respect to military requirements for peace operations to contribute to the workplan to ensure that most updated technologies are used as per mandate and activities requirements; Travels to field and other operational locations, as necessary, to support the effective delivery of work. 2\. Service Design and Early Life Support Develops and implements products as a service strategy; 3\. Training Design and Delivery Designs and develops comprehensive training materials and user manuals for field mission personnel on the deployment, operation, and maintenance of specialized technology solutions; Delivers technical training programs, workshops, and Train\-the\-Trainer (ToT) initiatives—both virtually and through field deployments—to ensure operational readiness and maximize technology adoption in peace operations; Evaluates training effectiveness and tracks capability gaps, continuously updating training frameworks to incorporate technological advancements, updated SOPs, and field lessons learned 4\. Documentation and Knowledge Management Prepares procurement documentation and provides technical input; Advises UNGSC, field missions and other UN entities on technical aspects of technologies from an engineering and operational viewpoint, as required; 5\. Innovation and Change Management Contributes to creating and nurture a culture conducive to innovation and develops innovation roles, talents, and career paths; Identifies disruptive threats and opportunities based on trends and shape; Applies strategy, cultivates and sponsors breakthrough innovation initiative; Delivers business results from innovation and leads the measurement and analysis of innovation results; Performs other duties as may be reasonably required and in line with the incumbent's scope of services above. Impact of results The results of the work of the ICT Specialist \- Technology Solutions Engineer impact directly on delivery of services that satisfy the requirements of UNGSC and their clients. The ICT Specialist \- Technology Solutions Engineer initiates and promotes technology solutions and innovations, integrating military, police and civilian technologies and expertise, in support of making UN peace operations more safe, more effective and efficient; and creates synergies that emphasize enhanced operational performance, impact and capacities through the introduction of modern technology to UN peacekeeping and field missions. The incumbent is responsible for ensuring activities for all global locations are in line with the overall business targets and UN policies, rules and regulations. Skills Business Process Improvement, Command, Control, Communications, Computers Intelligence, Surveillance and Reconnaissance, Documentation, Innovation Management, Project Management, System Integration Testing, Teamwork Competencies **.competency\-scope .competency\-group { margin\-bottom:** 0 !important; } .competency\-scope .competency { max\-width: 900px; display: flex; align\-items: flex\-start; gap: 15px; font\-family: "Open Sans", sans\-serif; line\-height: 1\.5; margin\-bottom: 24px; } .competency\-s