ICT Officer

Description

General Information Position Title ICT Officer Job Category Information and Communications Technology Duty Station(s) Valencia Seniority Level Associate ICS Level ICS 08 Contract Type ICA \- IICA \- Regular Contract Level IICA 1 Posting Start Date 15\-Jul\-2026 Posting End Date 29\-Jul\-2026 Duration Open\-ended subject to organizational requirements, availability of funds and/or satisfactory performance Job Highlight The ICT Officer – Solutions Architect and Developer will support and maintain existing IT products and contribute to the development and deployment of new tools as required by the client. The ICT Officer – Solutions Architect and Developer will also be responsible for developing documentation and ensuring overall application security. The incumbent will be personnel of UNOPS under its full responsibility. About the Region \#schemaField\_font\_style, \#schemaField\_font\_style \* { font\-size: inherit !important; font\-style: normal !important; color: inherit !important; } \#schemaField\_font\_style a { color: \#006699 !important; } \#schemaField\_font\_style The UNOPS Global Portfolios Office (GPO) brings together diverse expertise to help partners deliver impact worldwide. With hubs in New York, Geneva, and Vienna, and expert teams operating globally, GPO leads multi\-regional initiatives that advance sustainable development, climate action, and peacebuilding \- including in some of the world’s most challenging environments. By leveraging our collective expertise and global networks, GPO supports UNOPS’ strategic priorities and the Sustainable Development Goals across more than 130 countries. We work closely with major global partners \- including governments, international financial institutions, and UN agencies \- to deliver a wide range of services, such as project management, fund management, hosting services, and HR support. About the Country/Multi\-Country Office \#schemaField\_font\_style, \#schemaField\_font\_style \* { font\-size: inherit !important; font\-style: normal !important; color: inherit !important; } \#schemaField\_font\_style a { color: \#006699 !important; } \#schemaField\_font\_style Not Required \- part of GPO/NYPO Job Specific Context \#schemaField\_font\_style, \#schemaField\_font\_style \* { font\-size: inherit !important; font\-style: normal !important; color: inherit !important; } \#schemaField\_font\_style a { color: \#006699 !important; } \#schemaField\_font\_style The ICT Officer \- Solutions Architect and Developer supports the development of software solutions for our partner UNOG. Role Purpose \#schemaField\_font\_style, \#schemaField\_font\_style \* { font\-size: inherit !important; font\-style: normal !important; color: inherit !important; } \#schemaField\_font\_style a { color: \#006699 !important; } \#schemaField\_font\_style Under the overall administrative supervision of UNOPS Senior Programme Manager or an assigned person, the main role of the ICT Officer – Solutions Architect and Developer is to work under the direct operational guidance of the partner in UNOG to deliver IT products to support UNOG operations. Functions / Key Results Expected \#schemaField\_font\_style, \#schemaField\_font\_style \* { font\-size: inherit !important; font\-style: normal !important; color: inherit !important; } \#schemaField\_font\_style a { color: \#006699 !important; } \#schemaField\_font\_style The ICT Officer – Solutions Architect and Developer will be responsible for the following duties: **Summary of Key Functions:** Systems Analysis Support Software Development and QA Support Documentation and Training Support **Expected Results:** Systems Analysis Support Contributes to reviewing clients’ requirements and helps translate them into new or updated application features, as appropriate. Participates in assessing application system integrations and offers input on practical and efficient ways to address requirements. Supports the design, development, and rollout of application solutions in collaboration with the team. Engages with colleagues to explore and assess emerging technologies and related costs, and offers recommendations to strengthen existing or planned solutions. Development and QA Support Supports the preparation and periodic updating of specifications and user documentation, following established templates and formats. Contributes to the development of data models, databases, and data warehouses, and helps integrate data from multiple sources; assists in the design and execution of ETL processes. Participates in maintaining, updating, and improving existing user systems; helps troubleshoot issues and provides ongoing user and technical support, including performance monitoring and issue resolution. Collaborates in deploying workflows and online services (e.g., Azure and Power Platform) to support applications deployment, where applicable. Engages in unit, integration, and regression testing by applying defined business cases and testing scenarios; supports users during acceptance testing. Documentation and Training Support Contributes to preparing technical and user documentation; helps familiarize supporting staff or developers with assigned systems; supports identifying potential risks and collaborates on mitigation and recovery measures. Participates in planning for system sustainability and redundancy; shares relevant knowledge and ensures smooth handover of information to designated staff. Engages in user training activities and provides guidance to promote effective system use. 4\. Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above. Skills Analysis, Design, Development, Implementation, and Evaluation, Quality Assurance, Software Documentation, Information and Communication Technology Solutions Competencies **.competency\-scope .competency\-group { margin\-bottom:** 40px; } .competency\-scope .competency { max\-width: 900px; display: flex; align\-items: flex\-start; gap: 15px; font\-family: "Open Sans", sans\-serif; line\-height: 1\.5; text\-align: justify; margin\-bottom: 24px; } .competency\-scope .competency\_\_icon { width: 90px; height: 90px; flex: 0 0 90px; } .competency\-scope .competency\_\_text { flex: 1; } Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion. Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem\-solving. Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. Education Requirements \#schemaField\_font\_style, \#schemaField\_font\_style \* { font\-size: inherit !important; font\-style: normal !important; color: inherit !important; } \#schemaField\_font\_style a { color: \#006699 !important; } \#schemaField\_font\_style Required An advanced university degree (Master's or equivalent) preferably in information technology, computer science, engineering, statistics, or in a field related to the post description OR A first\-level university degree (Bachelor's or equivalent) with two (2\) years of qualifying experience Desired IT certification by a recognized organization is desirable. Experience Requirements \#schemaField\_font\_style, \#schemaField\_font\_style \* { font\-size: inherit !important; font\-style: normal !important; color: inherit !important; } \#schemaField\_font\_style a { color: \#006699 !important; } \#schemaField\_font\_style **Required:** Relevant experience is defined as experience in planning, design, development, implementation and maintenance of computer information systems or related areas. Experience in developing and supporting applications using Microsoft tools (e.g. SharePoint, SharePoint Online, Power Platform, Azure, etc.). Experience in high level programming languages (e.g. Java, Python, Javascript, etc. Experience in technical writing. **Desirable:** Experience in Java, ASP.net, Python and API / microservices development. Experience in building, maintaining, and deploying complex applications. Experience in leading teams