If you are passionate about people management and direct customer interaction, in this project as a Services Coordinator in Bilbao for the Basque Country and Cantabria, with Adecco Outsourcing, you will have the opportunity to lead teams, manage one of our major accounts, and work daily towards customer satisfaction. You will be responsible for overseeing and managing the workers in this service, being present in their day-to-day activities to motivate them and resolve any doubts or incidents that may arise in their work positions. By working closely with the client, you will be able to identify areas for improvement in service and procedures, having the autonomy to implement initiatives. Undoubtedly, everything you learn will contribute to your personal and professional growth. **Responsibilities:** Coordination of an industrial and logistics sector client portfolio. Managing teams of between 100\-120 workers. Liaising with clients (Operations, HR, Quality, HSE, Logistics, Finance). Liaising with suppliers. Liaising with project managers, team leaders, workers, and labor unions. Profit and loss account management, budget compliance, preparation of portfolio forecasts, review and control of direct and indirect costs, monitoring and analysis of deviations. Implementing continuous improvement models and applying lean manufacturing methodology. Managing process, procedure, and other improvement proposals. HSE coordination. Management of training committees (CAE), basic worker onboarding documentation, enforcement of preventive measures, identification, analysis, and reporting of safety observations (OPS) and prevention improvement proposals. Planning service structures to enhance productivity. Scheduling work calendars, shift rosters, vacation tracking, absenteeism management, and time-tracking platform supervision. Organizing training and informational actions to ensure smooth service operations and guarantee the safety of all team members under your responsibility. Generating and reporting information, KPIs, SLAs, etc., in the corresponding dashboard. Outsourcing experience. Managing multiple projects simultaneously. Team management (\+30 people). Knowledge of industrial and/or logistics environments. HR knowledge. Lean Manufacturing knowledge. Proficiency in Office (advanced Excel). Valid driver's license.