Job Summary: We are seeking a Cloud Engineer to ensure the availability and stability of our cloud infrastructure, efficiently managing our cloud provider and guaranteeing an optimal experience for our customers. Key Highlights: 1. Key role in cloud infrastructure and security management 2. Growth opportunity within a multinational company 3. Diverse and inclusive work environment Cegid is the European leader in **cloud-based business management solutions**, serving the financial (treasury, tax, ERP), human resources (payroll, talent management), CPA, retail, and corporate sectors. In today’s rapidly evolving world, Cegid and its **5,000 employees** empower over 750,000 customers to unlock their potential through innovative, purpose-driven business solutions. **Make more possible** is our mission. It reflects who we are, how and why we do what we do for our customers. As a result, we can confidently say that every day we shape the future—for our customers, for ourselves, and for the industries we serve. A future we have been defining for years alongside our employees—by inventing solutions that transform how people work, enabling sustainable performance. What will be your key objectives as a Cloud Engineer? You will act as the bridge between our infrastructure, security, and service availability requirements and the technical capabilities of our managed cloud provider. Your mission will be to ensure our platforms operate optimally, securely, and scalably—resolving complex issues and delivering an outstanding experience for our customers. As a Cloud Engineer, you will: * Ensure the availability and stability of the cloud infrastructure by performing both proactive and reactive activities to guarantee reliable service. * Efficiently manage the cloud provider, supervising their activities, planning tasks, and ensuring compliance with defined service standards. * Plan and execute Change Management—avoiding technical debt, keeping systems up to date, and managing out-of-hours changes when required. * Prevent and resolve incidents autonomously, meeting defined resolution timeframes and maximizing customer satisfaction. * Ensure correct infrastructure sizing and security, applying security department guidelines and monitoring cloud capacity. * Collaborate with your team and other departments, adhering to internal processes, contributing to a positive work climate, and ensuring smooth communication. * **Solid technical experience in Cloud, Networking, and Systems**, including knowledge of VPNs, firewalls, F5 load balancers, and administration of Windows and Linux environments. * **Competence in cloud services and monitoring**, including troubleshooting, scalability, basic automation (scripts), and understanding of distributed architectures. * **Security knowledge**, applying best practices, access control, hardening, and alignment with security department guidelines. * **Management and coordination capability**, essential for supervising the managed cloud provider and ensuring proper execution of all tasks. * **Strong interpersonal skills**, with excellent communication, collaboration, and teamwork abilities in multidisciplinary technical environments. * **English at C1 level**, required for interaction with international teams and customers; **French is desirable**, to support French-speaking customers. **Occasional availability outside standard working hours is required to address critical incidents.** Beyond professional skills, we seek talented individuals eager to demonstrate and explore their potential—opening new opportunities with us. It is your curiosity, team spirit, and commitment that will make the difference. Our Commitment At Cegid, the **diversity of our talent** is a valuable asset we cherish, recruiting based on **skills** and **potential** to learn and grow with us. We offer a professional environment where each person can fully develop and express their individuality in a free and safe setting. Our commitment rests on **three fundamental pillars**: gender **equality**, inclusion of people with disabilities, and representation of **all forms of diversity**. Our Benefits > Job stability > Attractive **salary plan** > Smart Work arrangement: **Flexibility** in working hours and option to work remotely > Support for balancing personal and professional life > Opportunity for growth within a multinational company offering an excellent **work environment** > Tailored career development and **training** plans aligned with your profile and professional growth > Summer intensive work schedule > Diverse workplace: We champion diversity, **equality, and inclusion** > **Referral** Program > Internal **mobility** > Additional social benefits