**Description:** ---------------- ***Join*** **a stable and future-oriented project!** At Servinform, we are leaders in Contact Center, Backoffice, and BPO solutions, with a team of nearly 6,000 professionals committed to excellence. We are seeking **Teleoperators** to join an established project with over seven years of track record, in collaboration with a renowned **banking institution**. Your mission will be to **receive calls**, deliver **exceptional telephone service**, **effectively resolve inquiries**, and strengthen customer relationships through **cross-selling** of products and services. What do we offer? * ***Permanent*** **contract.** * *Part-time schedule (25 or 30 hours/week), fixed afternoon shift (3:00 PM–9:00 PM or 3:00 PM–8:00 PM).* * Fixed monthly salary of €1,062 gross + incentives (€200–€500). * Remote work one day per week. * Pre-employment training: January 12–16, four online sessions + one in-person session from 9:00 AM to 3:00 PM. * **A genuine career development plan**: 100% of our coordinators have advanced internally. * *Location: Torrejón de Ardoz (free shuttle service available from Renfe Soto del Henares station).* **If you seek stability, professional growth, and an excellent working environment, this is your place!** *\*\*No sector of our society can be understood without gender equality and the inclusion of people with disabilities. Therefore, at Servinform, we regard equality and diversity as fundamental drivers of social progress, working daily to achieve this goal.\*\** **Requirements:** --------------- * Commercial experience, especially in telesales. * Proactive individual oriented toward quality and achievement of objectives. * Prior experience as a teleoperator in the banking sector is highly valued.