Description
Position Summary:
We are seeking a technical support professional with customer service skills, incident resolution capabilities, and experience in managing computer installations.
Key Highlights:
1. Remote and on-site technical incident management and resolution
2. Remote and on-site computer installation and configuration
3. Advanced operating system maintenance (Linux, Windows, OS)
Main Responsibilities:
* SAC Customer Service
* Management and resolution of technical incidents via remote and on-site methods at client locations
* Incident tracking and control
* Remote and on-site computer installations and configurations
Preferred Experience:
* Advanced-level maintenance and installation of operating systems (Linux, Windows, OS)
* Configuration, administration, and monitoring of LAN/WLAN network protocols and devices
* Installation, configuration, and administration of hardware devices and peripherals
Competency Profile:
* Identification with the company
* Flexibility
* Initiative
* Teamwork
* Customer orientation
* Results orientation
Requirements:
* Class B1 driving license
* Knowledge of Valencian
Employment Type: Permanent contract, Full-time
Salary: €19,000.00–€24,000.00 per year
License/Certification:
* Class B1 Driving License (Mandatory)