Systems Technician

Description

**Systems Technician** At **Rodi Motor Services**, a leading company in the automotive aftermarket sector with over 190 workshops and undergoing active national and international expansion, we are seeking to hire a **HelpDesk Systems Technician** for our headquarters in **Lleida**. If you are passionate about IT, enjoy resolving incidents, and wish to join a technology team supporting the entire organization, we want to meet you! ### **What will be your mission?** Provide technical support to internal company users, ensuring proper operation of computer equipment and systems, resolving first-level incidents, and delivering assistance both to headquarters and to the workshop network. ### **What will be your responsibilities?** * Receive and resolve technical support incidents. * Provide telephone and remote support to workshops and office staff. * Prepare, configure, and set up computer equipment for new hires and replacements. * Install, configure, and troubleshoot Windows operating system issues on devices. * Manage incidents via the ticketing platform, documenting and escalating cases as necessary. * Diagnose and resolve hardware issues on desktops and laptops. * Perform basic network configurations (LAN, WiFi, IP, DNS, and DHCP). * Configure basic networking devices such as routers and firewalls. * Provide basic support in Active Directory and Microsoft 365 environments. * Collaborate on tasks related to Linux servers (desirable). * Contribute to the smooth operation of the group's IT systems. ### **What are we looking for?** * Vocational training, Bachelor’s degree, or equivalent studies in IT, Systems, Networking, or related fields. * 1–2 years of experience in HelpDesk, Service Desk, or technical support roles. * Knowledge of Windows operating systems. * Experience with computer hardware. * Basic knowledge of networks and communications. * Experience with Active Directory, Microsoft 365, and Linux servers is desirable. * Organized, solution-oriented individual with internal customer orientation. * Ability to prioritize tasks and work collaboratively in a team. ### **What do we offer?** * Join a solid, industry-leading company experiencing continuous growth. * Become part of a dynamic and approachable Systems team. * Job stability and professional development. * Ongoing training and learning within an evolving technological environment. * Full-time schedule of 40 hours per week. Intensive Friday schedule to support work-life balance. * Free gym access at our facilities, enabling you to care for your well-being and maintain a healthy lifestyle. * Exclusive employee discounts on company products and services. If you wish to build your career in an innovative company strongly committed to technology and internal service, **we’re waiting for you!**