DESCRIPTION We are seeking two motivated individuals eager to learn and join our **Logistics Department**. This internship offers the opportunity to gain experience in a dynamic professional environment, participating in customer service management and logistics operations tracking, thereby contributing to the proper execution of processes and to our customers' satisfaction. ### **Training Plan** * Support order status tracking for customers, using information available on logistics operators' and courier companies' platforms. * Collaborate in tracking the order portfolio and monitoring deliveries to ensure an appropriate service level. * Support the management and tracking of special operations, especially during key campaigns such as Christmas (Balearia, departmental gift shipments, special follow-up deliveries, etc.). * Collaborate in tracking orders originating from the E\-commerce channel. * Support the management and resolution of potential delivery-related incidents affecting customers. * Learn the comprehensive functioning of the Logistics Department, with particular focus on national customer service within a real corporate environment. ### **Job Requirements** #### **Knowledge and Education** **Studies:** * Bachelor's Degree in Business Administration and Management. * Bachelor's Degree in Finance and Accounting. * Dual Bachelor's Degree in Business Administration and Management and Law. * Dual Bachelor's Degree in Finance and Accounting and Business Administration and Management. **Languages:** * Intermediate level of English is preferred. **Others:** * Intermediate/advanced level of Excel. * Proficiency in pivot tables. * Knowledge of SAP is preferred. * Organized, analytical, proactive individual with strong teamwork capabilities. * Interest in professional development within the fields of logistics and customer service. ### **If you are an initiative-driven individual eager to learn in a dynamic environment, this is your opportunity to develop your knowledge and gain practical experience in the Logistics area. We look forward to welcoming you!**
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
