Inspector

Description

Job Summary: Supervise and coordinate the operations of the regulated parking service (ORA), ensuring compliance with procedures and proper functioning of equipment. Key Highlights: 1. Operational leadership and coordination capability. 2. Preventive and corrective maintenance of parking meters and equipment. 3. Training and continuous support for the ORA controller team. What drives and inspires us at Telpark is talent. **1\. Purpose of the Position** ---------------------------- Supervise and coordinate the operations of the regulated parking service (ORA), ensuring compliance with operational procedures, proper performance by the controller team, and appropriate functioning of associated equipment and infrastructure. Combines operational supervision and technical maintenance functions, contributing to service continuity and quality for the City Council and citizens. Acts as a liaison between the operational team and the Contract Manager. **2\. Key Responsibilities** ------------------------------- ### **Operational Supervision** * Organize and assign routes and zones to the controller team. * Supervise controllers’ presence, compliance, and field performance. * Conduct on-site accompaniments, activity reviews, and service quality control. * Participate in public road studies in both regulated and non-regulated zones. ### **Public Road Surveillance and Control** * Verify correct use of regulated parking spaces, ensuring compliance with tariffs, hours, and parking conditions. * Detect violations and issue reports in accordance with established procedures. ### **Parking Management via Visual Car Vehicle** * Perform parking control tasks using the vehicle equipped with the Visual Car system, verifying correct license plate reading and supervision in regulated zones. ### **Parking Meter and Equipment Maintenance** * Perform preventive and corrective maintenance on parking meters, sensors, cameras, electric chargers, signage, and other service-related equipment. * Check equipment status and address incidents reported by the system or field personnel. * Manage replenishment of consumables and minor repairs. ### **Technical Management and Diagnostics** * Detect, analyze, and diagnose faults for repair or technical escalation. * Configure, update, and commission devices and systems associated with the ORA service. * Conduct functional tests following technical interventions. ### **Incident Management** * Resolve operational or technical incidents related to the service. * Coordinate interventions with suppliers or technical support when necessary. * Support the operational team in resolving complex public-road incidents. ### **Document Control and Reporting** * Record technical interventions, incidents, and operational actions in corporate systems. * Review reports and prepare operational and technical reports for the Contract Manager. * Monitor operational and technical service indicators. ### **Team Training and Support** * Train and accompany new controllers on routes, systems, and ORA regulations. * Identify opportunities for operational improvement and propose corrective actions. ### **Institutional Relations** * Collaborate with Local Police, City Council, and municipal services on activities related to the service or special mobility situations. **3\. Internal and External Relationships** -------------------------------------- **Internal:** Contract Manager, ORA controllers, administrative staff, corporate technical department. **External:** Users, businesses, equipment suppliers, municipal services, Local Police, and manufacturers’ technical support. **4\. Professional Competencies** ---------------------------------- * Operational leadership and coordination capability. * Technical knowledge of electronic or electromechanical equipment. * Analytical and diagnostic capability. * Organization, planning, and time management. * Incident resolution and decision-making. * Effective communication and teamwork. * Proficiency with technological tools and control systems. **5\. Position Requirements** ----------------------------- **Education** * Compulsory Secondary Education; vocational training in Electricity, Electromechanics, Telecommunications, or similar fields is desirable. **Experience** * Experience in operational services or technical maintenance. * Experience in regulated parking or team coordination is desirable. **Knowledge** * Knowledge of ORA regulations and operations. * Basic knowledge of electronics, communications, or technical maintenance. * Proficiency with diagnostic tools and reporting systems. **Other Requirements** * Class B driving license. * Ability to work in public spaces and travel between service zones. * Good physical condition for fieldwork. **6\. Position Conditions** ------------------------------ * Operational position under the ORA agreement. * FIXED-INTERMITTENT contract from May to September each year. * Full-time schedule with shifts based on service needs. * Primarily field-based work, combining operational supervision and technical maintenance. * Direct reporting to the Contract Manager. If you want to join a growing company undergoing digital and cultural transformation, now is your moment.