Browse
···
Log in / Register
Job Summary: We are seeking Senior and Mid-level Developers with Genesys Cloud experience to migrate Contact Center services and grow professionally within a dynamic environment. Key Highlights: 1. Professional development with a customized career plan and continuous training. 2. Join a "Great Place to Work" team with a positive atmosphere and strong camaraderie. 3. Opportunity to work on a key migration project in the banking sector. Company Description Why work at Sopra Steria? Because working at Sopra Steria also means feeling **Sopra Steria**. We are a recognized European leader in consulting, digital services, and software development, with nearly 56,000 employees across nearly 30 countries—and over 4,000 in Spain. We focus on people—on their training and professional development—which drives our constant growth and improvement. We are passionate about digital transformation, and like you, we seek the best adventure. We want your everyday experience to become your greatest source of inspiration—to learn, contribute, have fun, grow, and above all, fully enjoy yourself. If you want to join a "**Great Place to Work**" team, keep reading! Job Description What challenge do we propose? We are looking for 3 Developers for an important client in the banking sector to carry out a migration of current services implemented on Amazon Connect to Genesys Cloud, including the following tasks: * IVR migration * Inbound and outbound services migration * Email services migration * SMS services migration * Chat services migration * Reporting adaptation The project supports a fully remote working model. Requirements What are we looking for? We need 3 Senior and Mid-level Genesys Cloud Developers: Experience: * Minimum 2 years of experience * Knowledge: Genesys Architect Routing & ACD design IVR design (DTMF + speech) Omnichannel CX Requirements: * Prior experience in Contact Center projects (on-premise or cloud). * Knowledge of Genesys Cloud CX and/or other platforms such as Genesys Engage, Pure Connect, Amazon Connect, Altitude, or NICE. * Fluent English (spoken and written). Additional Information What do we offer you? * Permanent contract and full-time schedule * 23 vacation days * Continuous training: technical, transversal, and language skills. Access to certifications, training from leading Technology Partners, online learning platforms—and much more! * Life and accident insurance * Option to enroll in our flexible compensation plan (medical insurance, childcare vouchers, transportation, meal vouchers, and training) * Access to Privilege Club, offering attractive discounts with leading brands * Personalized and detailed onboarding. We support you every step of the way so you feel \#soprano from day one. * Office with dedicated leisure spaces—where work and fun come together! * Camaraderie and a positive atmosphere—we believe in the power of unity. And most importantly… You’ll have the opportunity to develop your professional career with us: Together, we’ll create a customized career plan. You’ll receive training, we’ll set goals, and conduct follow-ups to ensure we achieve them—together. We listen to your priorities and fight for them. Your voice matters here! Join us and be part of something bigger! **The world is how we shape it** We commit to respecting diversity by fostering an inclusive workplace and implementing policies that promote inclusion and social and cultural respect regarding gender, age, ability, sexual orientation, and religion—with equal opportunities.
