Job Summary: We are seeking a Delivery Manager to lead services, supervise software development projects, and ensure timely delivery with quality and budget adherence. Key Highlights: 1. Leadership in service and technical team management. 2. Supervision and management of services to ensure profitability and quality. 3. Customer expectation management and quality control. We are looking for a **Delivery Manager** based in **Galicia**, a professional with proven experience in service management, supporting project managers and technical teams to ensure that projects and services under responsibility are delivered on time, within budget, and to the expected quality. It is ***mandatory to have previously worked as a software developer or possess extensive experience managing software development projects.*** **Remote work model**, although only candidates residing in Galicia will be considered, as availability to visit clients and/or our offices in A Coruña is required when necessary. **What will be your mission in the project?** The ideal candidate will supervise and manage services under responsibility to ensure planned profitability, quality, and delivery within agreed timelines with clients. **Responsibilities:** * Supervise, manage, and direct the development of assigned services under responsibility, ensuring quality, cost, and schedule, while safeguarding service profitability, viability, and sustainability—always aligned with commercial management. * Lead pre-sales activities, overseeing participation of required team members and ensuring coherence and teamwork to deliver proposals on time and as required. * Perform operational tasks associated with the team of professionals under their supervision, + Manage and coordinate assignment and de-assignment of professionals to services under responsibility. + Participate in approval—and rejection—of activity reports, ensuring their submission on time and as required. + Participate in or conduct performance evaluations of employees assigned to their services, ... * Report monthly progress and status of services. * Ensure required documentation is produced and stored in the appropriate folders, and that the defined management methodology is followed across assigned services. * Expectation Management: Acts as the primary point of contact with the client, managing expectations and ensuring final delivery meets their needs and strategic requirements. * Quality Control: Ensures final deliverables meet defined quality standards. * Risk Management: Identifies, assesses, and mitigates potential risks that could impact project delivery. * Optimization: Seeks ways to improve efficiency and optimize delivery processes. **Requirements:** * Reside in Galicia and be available to attend company and/or client premises when necessary. * Minimum 5 years of prior experience coordinating software development projects. * Experience in client relations and expectation management. * Experience in pre-sales activities. * Experience in Risk Management. * Experience in IT projects. * Strong English proficiency is highly valued. **What do we offer?** * **Remote work model**, although only candidates residing in Galicia will be considered, as availability to visit clients and/or our offices in A Coruña is required when necessary. * **Flexible working hours**: Flexible schedule (start at 8:30 AM, end at 6:00 PM), with intensive Fridays (8:00 AM–3:00 PM) and summer intensives (July and August: 8:00 AM–3:00 PM). * **Vacation days**: 22 vacation days + 2 discretionary days, plus December 24th and 31st off. * **Permanent contract**: From day one, with option of 12 or 14 annual payments. * **Flexible compensation**: Meal card, childcare voucher, private health insurance, training, and other tax-advantaged benefits. * **Advantage Club**: Discounts on technology, leisure, and training. * **Continuous training**: Access to Udemy Business, language courses, official certifications, and technical training. * **Career development plan**: Support to grow, specialize, or take on new challenges. * **Holistic wellbeing**: Nutrition, physical activity, and emotional balance programs. * **Social events**: Activities to connect with the team. **Apply now and we’ll share more details!** Stay updated on our news by following us here \-\> knowmad mood *We are committed to equal opportunities and respect for diversity. We implement our Equality Plan and the principle of non-discrimination across all recruitment processes.*
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
