Description
We are seeking a proactive and service-oriented **Customer Service Representative** to join our team. The selected candidate will be responsible for assisting customers, responding to inquiries, and ensuring a professional and efficient customer service experience.
**Responsibilities:**
* Handle customer inquiries via telephone, email, and other channels.
* Provide clear and accurate information about products and services.
* Resolve incidents and carry out the corresponding follow-up.
* Record and update information in internal systems.
* Maintain high standards of quality in customer service.
**Requirements:**
* Excellent communication and customer interaction skills.
* Ability to work in a dynamic environment and manage multiple tasks.
* Basic knowledge of Microsoft Office and computer tools.
* Professional, organized attitude with a problem-solving orientation.
* Prior experience in customer service or similar roles is preferred.
Salary: €14,574.10–€39,377.36 per year
Benefits:
* Option for an indefinite-term contract
* Dental insurance
Work location: On-site employment