* Sercotel Hoteles * Barcelona * * ### **Experience** No experience required * ### **Salary** Unspecified compensation * + ### **Area \- Position** **Hospitality, Tourism** - Reservation Agent - Hostess + ### **Category or level** Technician/Employee + - ### **Vacancies** 1 - ### **Applicants** 7 - * ### **Contract** Indefinite Contract * ### **Working hours** Full-time Continuous selection process. ### **Functions** Location: Barcelona Province: Barcelona Country: Spain Profile: RECEPTION Number of vacancies (positions): 1 Type of offer: SPECIALIST Functions Do you want to continue developing your professional career? Are you passionate about the hotel industry and would you like to join Sercotel Hotel Group? Come be part of our great team in the position of Hostess at our Sercotel Rosellón Hotel, where your main challenges will be: \- Greet and welcome from the hotel's main entrance all customers who wish to access the terrace and are not staying at the hotel. \- Support coordination of actions with all departments, especially dining room, in order to provide quality service and experience that promotes customer loyalty and brand reputation. \- Propose reservations for another day if fully booked, entering the reservation into our system. \- Monitor hotel entries and exits. \- Stay informed about activities, news, etc., happening within the hotel and its surroundings, to ensure proper internal information management and communication to customers. \- Respond to the e \- mails received during the work shift. ### **Requirements** Telephone assistance Requirements What do you need to apply? \- Bachelor’s degree in Tourism or related studies. \- Previous experience managing reservations in restaurants. \- Minimum of 1 \- 2 years of experience in the described position. \- Advanced level of English is essential; knowledge of other languages will be positively valued. \- Knowledge of the city's main tourist attractions. \- Strong customer orientation and dedication to work. \- Initiative-driven person with teamwork ability. ### **We offer** We offer What do we offer? \- Indefinite full-time contract \- Rotating morning and afternoon shifts \- Salary according to collective agreement \- Dynamic and professional working environment. \- Possibility to apply flexible compensation and enjoy the Sercotel Benefits Club \- Good working atmosphere and integration into a great team. At Sercotel we promote equity: without gender bias, equal opportunities, and fair leadership for everyone