* **1 vacancy** * Location: Vielha. * Contract type: Permanent/seasonal. * **Minimum education**: High school diploma or vocational training. * **Minimum experience**: One year. **Working at Luderna is much more than having a job.** It means being part of a project deeply rooted in the heart of the Aran Valley, where every detail matters and every experience leaves a lasting impression. We manage over 200 apartments across the Aran Valley and Andorra, becoming the leading reference for vacation rentals in the region. Now, as part of the Emerald Stay group, we are connected to an international network of unique accommodations in over 20 European destinations. Yet our essence remains here, in the mountains, where comfort and hospitality follow their own rhythm. We are driven by a genuine commitment to doing things right. We want our guests to feel special without quite knowing why. And we want property owners to trust us—not just for what we say, but above all for what we do. Our operations team works from Vielha, coordinating every detail to ensure an impeccable experience. And now, we're looking for someone like you: eager, curious, proactive, and enthusiastic about growing within the LUDERNA project. Here, work is lived with responsibility, but also with empathy, respect, and closeness. We listen to you, encourage your improvement, and support you along the way. Because growing at Luderna also means building something of your own. **Description**: We are seeking a person for reservation management and customer service at our Vielha office, with a positive attitude towards managing change. You will join a dynamic team interacting with our customers and providing support to other departments within the company. The position offers work during the winter season, with the possibility of extension into the summer season. **Responsibilities**: * Providing telephone customer service. * Virtual customer assistance. * Managing reservations and services. * Handling incident reports via phone. **Requirements**: * Strong communication skills * Intermediate to advanced level of office software * Good interpersonal skills * Experience managing virtual environments **Required language knowledge**: * French and/or * English **Conditions**: * Schedule: Monday to Sunday (two weekly rest days). Shift-based. Continuous working day. * On-site work at the Vielha office. * Full-time: 40 working hours per week. * Immediate start. ObK4Jb3dIX