Afternoon Receptionist (32 hours per week)

Description

Ref. 153595 SV SVic VIC, Osona From Thursday to Sunday, 15.00 to 23.00, Indefinite, 05/08/2026 Job Description Reporting to the reception manager and coordinating with the entire team, the candidate will perform reception duties for a hotel-residence and training center: In-person and telephone customer, supplier, and visitor service. Appointment, reservation, and scheduling management. Receiving and forwarding phone calls and emails. Monitoring entry and exit of personnel. Document, archive, and correspondence management. Administrative support to other departments. Resolution of routine incidents and inquiries. Compliance with internal protocols and safety regulations. Preparation and organization of documentation. Database control and updating. Administrative tasks. Maintaining order in the reception area. Billing. Hotel reservation management: reservation, confirmation, check-in, check-out, and billing. Temporary space reservation management: reservation, confirmation, and billing. Receiving, storing, and managing parcels for guests or Seminar staff. Parking management. Daily cash register closing. Reading and completing the reception logbook. Setting up and dismantling classrooms upon request by the reception, accommodation, or temporary space manager. Operating the floor scrubber in common areas at the scheduled frequency. Occasional substitution of the receptionist as needed. Other tasks assigned by the direct supervisor. Requirements * Qualification: Tourism degree or Higher Vocational Training Certificate (CFGS) in tourism, administration, or related field preferred * Preferred: We seek an autonomous, proactive, energetic individual focused on client satisfaction and needs, solution-oriented, and service-minded * Requirements: Prior experience in hotel reception (minimum one year). Responsible, dynamic person with initiative and proactivity. Strong communication skills and ability to work in a team. Excellent customer interaction skills. Neatness. Seriousness and commitment. Discretion, responsibility, and punctuality Communication skills Customer orientation Incident resolution capability Methodical Organized Planned Autonomous Versatile and adaptable Multidisciplinary Willingness to learn * Mandatory: Languages: Catalan and Spanish (advanced level), English and French (minimum intermediate level) required User-level computer skills; knowledge of reservation and billing software is an advantage Prior experience in hotel reception (minimum one year). Responsible, dynamic person with initiative and proactivity. Strong communication skills and ability to work in a team. Excellent customer interaction skills. Neatness. Seriousness and commitment. Discretion, responsibility, and punctuality Communication skills Customer orientation Incident resolution capability Methodical Organized Planned Autonomous Versatile and adaptable Multidisciplinary Willingness to learn Conditions Population VIC County Osona Number of positions 1 Category Receptionist Department Reception Schedule From Thursday to Sunday, 15.00 to 23.00 Contract type Indefinite Contract duration Indefinite Publication date 05/08/2026 Sector Hospitality CompanySVic PopulationVIC CountyOsona SectorHostelry