ALMAHOTELS is an international company whose core objective is to develop a new hotel concept: from site selection to meticulous hotel design, coupled with the delivery of impeccable service in an environment of discretion and comfort. \- A receptionist for our Alma Barcelona hotel. Responsibilities • Perform check-in and check-out procedures ensuring guest satisfaction. • Carry out concierge duties. * Manage complaints/incidents and resolve them. • IDS: Process payments and manage OTA reservations, handle internal extranet operations, and possess knowledge of its various functions. • Promote sales across all hotel points of sale and services. • Engagement: Build guest loyalty and serve as their primary contact throughout their stay in the city. * Manage and coordinate all daily and guest-related information with other departments to ensure proper task execution. We offer: • Stable, permanent contract. • Salary according to collective agreement. • Professional development within the company.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
