At Mercer Hotels, we pay attention to every detail to turn each guest's stay into a memorable experience. Our team works to deliver excellence: a customer service philosophy that has made our 5\*GL hotels a benchmark. We are looking for team members who share our service philosophy: honest, respectful, responsible, and enthusiastic professionals with a polite, friendly, and discreet attitude, committed to guest satisfaction, ready to place the customer at the center of all their actions, and motivated to provide personalized, high-class service. Mercer Hotel Madrid 5\*GL is about to open, and therefore we need to hire a HOSTESS to join our Front Office team. What are we looking for? * Education in Tourism / Hospitality * Professional-level Spanish and English; French is a plus * Availability to work rotating shifts * Valid driver's license * Start date from February 2026 * Proactive and solution-oriented profile * Strong communication skills, sense of responsibility, and customer orientation What do we offer? * Stable position within our company * Salary according to collective agreement \+ tips * Full-time position * Schedule: rotating shifts from Monday to Sunday, with two days off per week * Excellent working environment and an outstanding team If you believe you are a good fit for this opportunity, don’t hesitate to apply! We would be delighted to meet you! Job type: Full-time, Permanent contract Job type: Full-time, Permanent contract Salary: 21\.495,00€ per year Work location: On-site