Customer Service with Disability Certification

Description

**Description:** ---------------- **About Us** **Join the Juan XXIII Foundation and be part of social change** For 60 years, the Juan XXIII Foundation has been promoting the socio-labor inclusion of people in situations of vulnerability. Here, your work makes a real impact: you will be part of a purpose-driven project within a professional, human, and flexible environment offering stability, development, work-life balance, and a close, cheerful, and collaborative atmosphere. Over 900 people work with passion, innovation, and social commitment; now you can join us and grow alongside us! We are currently seeking Customer Service staff for our Special Employment Center who wish to join this project. **Your Mission** Carry out and provide support for administrative procedures and operations within your area of responsibility. **Your Responsibilities** * Customer service management * E-commerce management * Incident management * Preparation of quotations * Order management * Procurement management * Dispatch of orders and goods receipt entry * Contact with suppliers * Data entry into the ERP system * Other tasks arising from the position **What We Offer** * Permanent contract (430\.) * Full-time schedule: Monday to Thursday, 08\.00–17\.00 * Flexiwork option available after 6 months: 6 days per month working from your usual residence \+ Well-being Plan * Location: Vicálvaro * Salary: 18\.000 euros gross, paid in 14 installments **Requirements:** --------------- * Disability certificate recognized at a minimum level of 33% — highly valued * Minimum academic qualification: Vocational Training Level 1 (FPI) * Minimum 1 year of experience working with suppliers * Minimum 1 year of customer service experience * Proficiency in Microsoft Office suite * Knowledge of SALESFORCE and SAGE — valued but not mandatory If you meet the requirements and wish to join our team, apply now!