Description
Job Summary:
An assistant services staff member is required for reception duties, including access control, telephone support, incident resolution, and mail management.
Key Responsibilities:
1. Customer service and effective communication
2. Problem solving and proactivity
3. Access management and mail handling
A leading company in the sector requires assistant services staff for office receptions in Poblenou. Working hours are rotating morning and afternoon shifts, from 08:00 to 12:00, including weekends.
Main duties include: \- Providing information and controlling access to the facility. \- Checking visitors and providing them with guidance. \- Supervising various areas of the premises. \- Telephone support. \- Incident resolution. \- Receiving and sorting correspondence and parcels for companies located in the building.
* Minimum 1 year of experience performing similar tasks.
* Spanish (spoken advanced, written advanced)
* Catalan (spoken advanced, written advanced)
* Competencies / knowledge: \- Advanced level of Spanish \- Proficiency in Microsoft Office (Excel, Word, etc.) \- Customer service \- Effective communication \- Professional and friendly attitude \- Problem/conflict resolution \- Proactivity
* Permanent employment contract
* Full-time working schedule
* Additional relevant information: We have vacancies for both full-time and part-time positions