Administrative Officer

Description

At Alimasgrau, we are a company specialized in the distribution of dry and refrigerated food products for the HORECA channel, as well as for catering companies, airlines, shipping companies, hospitals, schools, and residential facilities. With over 60 years of experience, we stand out for the quality of our service, our close relationship with customers, and our continuous commitment to innovation. We are seeking to hire an Administrative Officer to join our Sales Department. The selected candidate will be responsible for customer service and the administrative management of orders, ensuring agile, efficient, and high-quality service. We seek an organized, solution-oriented individual with strong communication skills, customer orientation, and the ability to work collaboratively in a dynamic environment. \- Telephone and email customer support. \- Order reception, entry, and management. \- Order tracking and coordination with various departments until delivery. \- Resolution and follow-up of incidents. \- Customer advisory services regarding products, availability, and delivery timelines. \- Administrative support to the Sales Department. \- Updating and maintaining the customer database in the management system. * Minimum 2 years of experience. \- Experience in food distribution companies or within the HORECA channel will be valued. \- Vocational training (CFGM/CFGS) in Administration and Finance or equivalent. \- Proficiency in office software. \- Experience with ERP systems will be valued. * Higher Vocational Training Diploma * Catalan (spoken: advanced, written: intermediate) * Spanish (spoken: advanced, written: intermediate) * Competencies / knowledge: Customer orientation. Organizational and planning skills. Communication skills. \- \- Problem-solving ability. \- Attention to detail. \- Proactivity and responsibility. \- Teamwork capability. * Availability of personal vehicle * Indefinite-term employment contract * Full-time working hours * Gross monthly salary: 1539 * Additional relevant information: Fixed-term intermittent contract