Sr. Supervisor, QA

Description

Summary: Join Hikma Pharmaceuticals as a Sr. Supervisor, QA to ensure product compliance, manage quality processes, and contribute to a healthier world. Highlights: 1. Opportunity to impact global health with high-quality medicines 2. Culture of progress, belonging, and employee development 3. Focus on innovation, compassion, and collaborative problem-solving Description: **Location:** APM\-Salt, Jordan **Job Type:** Full\-time **About Us** For over 45 years, Hikma Pharmaceuticals has been putting better health within reach, every day, by creating high\-quality medicines and making them accessible to those who need them. We are helping to shape a healthier world that enriches all our communities, and our global team of 9,400\+ empowered colleagues are central to this mission. As a trusted and reliable partner of over 825 high\-quality generics, specialty and branded pharmaceutical products, we are driven to improve access to medicine. Through our 29 manufacturing plants, 3 R\&D hubs across MENA, North America and Europe, our footprint allows us to play a critical role in serving patients. **Description:** We are looking for a talented **Sr. Supervisor, QA** to join us. At Hikma you’ll be supported by a culture of progress and belonging where people are encouraged to develop, wellbeing is prioritised and our inclusive approach values contributions from all. We’re seeking candidates who embody our values: Innovative, driven to keep learning; Caring, genuinely compassionate in their work; and Collaborative, eager to solve problems together. If you want to be part of a team that cares about impact, this is the place for you. **Key Responsibilities:** * Handle and approve deviations, investigations, and laboratory investigations (OOS, OOT, variances, incidents). * Ensure product compliance with specifications and cGMP requirements. * Manage product release activities, complaints, claims, and non\-conforming products. * Approve validation protocols/reports, process validation, stability protocols, APRs, and master batch records. * Review and approve change controls. * Perform risk assessments and review gap analysis reports. * Lead and support internal and external audits. * Review and approve QC equipment qualifications (IQ/OQ/PQ) and calibrations. * Conduct QA audits, QA rounds, and in\-process checks, documentation reviews, ensuring completeness and compliance. * Control personnel, materials, equipment, and document flow to prevent contamination and mix\-ups. * Manage document lifecycle (issuance, revision, archival) and controlled copies. * Create, update, and review SOPs, including periodic review cycles. * Verify logbooks and oversee document destruction activities. * Prepare and review CAPA and quarterly reports, ensuring effectiveness tracking. * Issue and follow up on Quality Circles. * Manage quality metrics, data tracking, and continuous improvement initiatives. * Act as Veeva champion (enhancements, system support, and budgeting). * Manage employee training curricula and compliance. * Support training and manage QA team members. * Coordinate with cross\-functional teams and pharmacovigilance. **Qualifications:** * Bachelor’s degree with minimum 6 years of relevant work experience with 2\-3 years of experience in deviations and investigations. **Specialized Skills:** * Advanced: Veeva, Analytical Testing, Data Analysis, Data Integrity, LIMS, Laboratory Instrumentation * Mastery: GMP, SOPs, Safety Awareness * Proficient: Deviations, Investigations, Quality Auditing, Quality Control, CAPA, Change Control, Technical Writing, Validation **Behavioral Competencies:** * Proficient: Collaboration \& Teamwork, Initiative \& Drive for Results, Resilience \& Adaptability, Change \& Innovation, Problem Solving \& Decision Making * Foundational: Customer Focus (Internal/External), Developing \& Empowering Others **Learn more about Hikma in Jordan** https://www.hikma.com/media/jukhqqdl/hikma\-jordan\-factsheet\_\-en\-nov\-2025\.pdf Location: As\-Salt, JO