Description
Summary:
This role supports the development of the institutional narrative ecosystem and translates narrative strategy into clear, coherent, high-performing written communication across priority touchpoints.
Highlights:
1. Lead end-to-end execution of narrative systems
2. Manage and coordinate a small team of copywriters
3. Opportunity to optimize content performance with SEO and LLM
DESCRIPTION
A top international university in Madrid is seeking a Narrative Activation \& Performance Lead to join its dynamic brand team within the marketing department. This role supports the development of the institutional narrative ecosystem and translates narrative strategy into clear, coherent, high\-performing written communication across priority touchpoints. This role co\-develops narrative systems and leads end\-to\-end execution: deployment, quality control, performance measurement, and continuous optimization. The role requires strong cross\-functional collaboration, multi\-stakeholder management, and team coordination in a fast\-paced, multicultural environment.
**Key Responsibilities**
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* Support the evolution of the narrative ecosystem, ensuring consistency across various levels of messaging.
* Translate narrative and verbal identity frameworks into practical guidance, briefs, trainings and content blueprints.
* Lead written content workflows across priority touchpoints, including selected webs, campaign messaging, commercial nurturing, and blog initiatives.
* Manage and coordinate a small team of copywriters and external writing partners, ensuring quality, speed, and clarity of output.
* Partner closely with audiovisual content generation and social media teams to ensure aligned storytelling across formats and campaigns.
* Define and monitor performance KPIs for written content, including SEO impact, LLM discoverability, engagement quality, and conversion contribution.
* Run ongoing test\-and\-learn cycles to optimize performance and improve content effectiveness over time.
* Facilitate alignment across stakeholders, proactively managing complexity, and making strategic narrative decisions when needed.
REQUIREMENTS
* 3\-5 years of experience in any or various of the following: content strategy, editorial management, narrative development, brand communications.
* Proven ability to manage multiple projects and stakeholders in high\-paced, complex environments.
* Experience leading small teams and external providers.
* Fully bilingual English and Spanish (written and spoken).
* Strong writing skills, with good editorial judgment.
* Solid SEO knowledge and practical understanding of LLM\-oriented content strategy (required).
* Data\-driven mindset with the ability to turn insights into actionable improvements.
* Strong communication, collaboration, and conflict\-management skills.
* Proactive, autonomous, and execution\-focused.
* Must be based in Madrid and have legal authorization to work in Spain.