





**The position**You will be responsible for providing technical and commercial support to the group’s subsidiaries worldwide, from the Services department in Vitoria\-Gasteiz. You will act as a link between internal clients and technical departments to manage after\-sales requests (spare parts, maintenance, interventions), ensuring quick, accurate responses aligned with quality standards. **Main responsibilities** * Provide after\-sales technical support to the group’s subsidiaries in coordination with the Services department. * Prepare and review technical and commercial proposals for after\-sales services, including spare parts, maintenance, and other related solutions. * Analyze technical requirements received from subsidiaries and propose solutions aligned with the capabilities of the manufactured equipment. * Review internal purchase orders and verify consistency with the issued proposals. * Coordinate with internal departments (production, logistics, planning) to ensure proper execution of the requested service. * Monitor ongoing after\-sales projects and services, ensuring compliance with deadlines, costs, and quality standards. * Ensure the maintenance and updating of information in internal systems (CRM, ERP, etc.). * Participate in the continuous improvement of processes and procedures related to after\-sales service. **Qualifications and Requirements** * Qualifications: Degree in Electrical, Electronic, or related Engineering. * Experience: 1–2 years in similar positions, preferably in industrial environments or technical support. * Languages: Accredited C1 level of English (daily professional use). * Valued knowledge: UPS systems, power electronics, electrical schematics reading, management tools (CRM, ERP). * Profile: Organized, solution\-oriented, with the ability to work in international and multidisciplinary environments.


