Hotel Receptionist

Description

Located in the heart of Maspalomas, on Gran Canaria, Hotel LIVVO Koala Garden represents the ideal retreat for families with children, young people, and anyone seeking to immerse themselves in a warm, comfortable, and distinctive experience. At Hotel LIVVO Koala Garden, we work day after day to ensure every guest enjoys a unique experience, always committed to excellence, professionalism, and genuine passion for hospitality. If you feel you share these values and would like to be part of this exciting journey, we look forward to welcoming you! What are we looking for? At Hotel LIVVO Koala Garden, every detail is essential to guarantee an exceptional stay for our guests. We are seeking a Multilingual Receptionist who does not merely attend to guests—but delights them! A detail-oriented, proactive, and deeply service-oriented individual, ready to collaborate as part of a team. We seek someone who goes beyond simple check-in, becoming an ambassador of the experience our hotel offers—capable of conveying the essence and quality of our service, making each guest feel unique and special from the very first moment. What will you do? * Be the friendly face of the hotel, offering a warm welcome and efficiently managing check\-in/check\-out. * Attend to and fulfill guest requests, ensuring a pleasant stay. * Handle telephone calls and keep guests informed. * Perform billing and cash collection tasks, including currency exchange. * Ensure smooth communication when handing over relevant incident information between shifts. * Accurately and responsibly execute cash register control and closing procedures. * Strictly comply with Occupational Health and Safety regulations, ensuring a safe environment for both guests and staff. At Hotel LIVVO Koala Garden, we want guest satisfaction to be the driving force behind our corporate success—and simultaneously the key to your professional and personal development. Those who choose us for their holidays are the very reason for our daily work, and toward them we direct all our efforts. We are proud to be a family-run business with a long-standing track record in the hospitality industry spanning over fifty years—learning and progressing tirelessly day after day, with responsible management and a business focus centered on service excellence for guests, placing our employees at the heart of our operations. Essential requirements: * Minimum 2 years’ experience in similar roles, preferably in hotels of comparable or higher category. * Proficiency in English, Spanish, and German. * Relevant education/training related to the position and/or tourism sector is valued. * Availability to work rotating shifts (morning, afternoon, or night). * Fluent knowledge of Property Management Systems (PMS) and basic understanding of social media. If you pour your heart into every smile and every word to create unforgettable experiences, we would love to meet you! At Hotel LIVVO Koala Garden, we embrace our commitment to diversity. We are proud to be an inclusive company that provides equal opportunities regardless of race, culture, gender, sexual orientation or gender identity/expression, religion, nationality, age, ability, or marital status. One of our core values is caring for our staff, enabling everyone to give their best in an atmosphere of mutual respect. Salary: €2.148,57 per month Application questions: * Are you available to travel to shifts in Maspalomas? * Do you speak French at conversational level? Experience: * Position: 1 year (Desirable) Work location: On-site employment