




The Global IT Network Operations Senior Manager is the overall end to end responsible of all the Corporate IT networking operations services (performance, security, scalability…) delivered across all our \+800 properties and 24 offices. **Network Operations:** Ensure Radisson network operates with the highest degree of service quality. **Network Strategy and Planning:** Develop and implement comprehensive network strategies that support the organization's goals and objectives. This includes planning for future network needs and staying abreast of emerging technologies. **Team Leadership:** Lead and manage a team of network engineers and IT professionals, providing guidance, training, and performance evaluations to ensure a high\-performing team. **Network Security:** Oversee the security of the organization's network systems, implementing protocols and measures to protect against unauthorized access, data breaches, and other security threats. **Infrastructure Management:** Ensure the reliability and efficiency of network infrastructure, including the management of routers, switches, firewalls, and other network components. **Budget Management:** Prepare and manage the budget for the network services department, ensuring cost\-effective solutions without compromising quality or performance. **Vendor Relations:** Build and maintain relationships with external vendors and service providers to secure the best services and products for the organization's network needs. **Policy Development:** Develop and enforce IT policies and procedures related to network usage, security, and service standards. **Disaster Recovery and Business Continuity:** Develop and lead the global disaster recovery and business continuity plans and operations, ensuring resilience and quick recovery from disruptions. **Essential****:** **Educational Background**: Bachelor’s degree in Information Technology, Computer Science, or a related field; a master’s degree or MBA is preferred. \+10 years overall IT experience, with at least five years of experience managing corporate networks. Min 2 years experience on similar leadership jobs. **Technical Proficiency:** * In\-depth understanding of network architecture (SD\-WAN, SASE), protocols, and security. Proficiency in the latest technologies for IT systems and management is essential **Certifications:** * Relevant certifications such as Cisco Certified Network Professional (CCNP), Certified Information Systems Security Professional (CISSP) are advantageous **Language skills:** English fluency, full understanding and skilled in both written and spoken language. **Soft skills**: * Strong leadership skills in order to motivate effectively and to ensure that all local IT have the knowledge they need to do their jobs well * Strong interpersonal skills, communicate with the teams, give clear instructions, and provide great customer service * Good computer skills to analyze data and create reports * Need to work well as part of a team, to take on tasks during busier periods to help colleagues, and to be of assistance or offer guidance to other team members * Analytical skills and the ability to interpret information from numerous sources to prepare and present reports. **Behaviours:** * Confidence with a “can do” but realistic attitude\- wanting to work collaboratively. * Flexible and adaptable to changing environment e.g. external and business challenges – extremely well organised * Strong planning skills and commercial awareness * Good listener and a confident in creating exec level content and its presentation * Strong leadership skills including people management, coaching, mentoring and direction setting * Willingness to challenge the status\-quo to achieve a better outcome * Excellent interpersonal \& communication skills * Excellent decision making and problem\-solving skills * Strong influencing and negotiating skills * Conflict management **Location:** Madrid, Spain INDHOTEL


