Description
At **Grupo Bernalia**, a leading gastronomic group in Seville with 8 restaurants undergoing rapid expansion, we are seeking a professional, dynamic, and service-oriented **Assistant Restaurant Manager** for one of our flagship establishments. Working directly alongside the Restaurant Manager, your mission will be to oversee restaurant service operations, lead the front-of-house team in the absence of the primary manager, ensure excellence in customer service, and strictly uphold the brand’s operational and quality standards.
**Key Responsibilities:**
* **Team Management:** Supervise, motivate, and coordinate front-of-house staff during service, ensuring task completion and adherence to workflow rhythms.
* **Customer Service:** Guarantee an excellent welcome and service experience, manage reservations, and resolve any in-restaurant incidents promptly and professionally.
* **Operational Control:** Assist in preparing staff rosters, monitor stock levels, manage order processing, and supervise cash register opening/closing procedures.
* **Quality & Hygiene:** Ensure strict compliance with hygiene and food safety regulations (HACCP) as well as uniformity and cleanliness standards for the premises.
* **Training:** Support onboarding, training, and integration of new front-of-house team members.
**Candidate Requirements:**
* **Minimum Experience:** At least 2–3 years serving as Assistant Manager or Shift Supervisor in high-volume restaurants.
* **Core Competencies:** Leadership, outstanding communication skills, professional maturity, and resilience under pressure during peak occupancy periods.
* **Technical Skills:** Proficiency in POS systems, digital reservation tools, and inventory management software.
* **Residence:** Seville or surrounding areas.
* **Customer Orientation:** Polite, socially adept, impeccably groomed, and solution-focused when handling customer complaints.
**What We Offer:**
* **Contract:** Stable, long-term full-time position (40 hours per week).
* **Salary:** Competitive, commensurate with qualifications and experience.
* **Shift Scheduling:** Planned in advance to support work–life balance \[14\.4].
* **Professional Development:** Join an established hospitality group offering tangible short- to medium-term internal promotion opportunities.
* **Work Environment:** Become part of a young, professional, and gastronomy-passionate team.
If you meet these requirements and wish to grow professionally within Seville’s hospitality industry, apply now! We look forward to meeting you.
Salary: €21,600.00–€24,000.00 per year
Work Location: On-site employment