Job Description * **Attend to customers and provide them with advice on the services they need** * Open and close work orders * Issue invoices * Coordinate customer appointments * Maintain constant communication with the customer throughout the repair process * Ensure customer satisfaction by verifying that all repairs have been completed correctly * Offer recommendations for preventive vehicle maintenance and suggest additional services that may be beneficial in extending the vehicle's lifespan Functions / Tasks / Responsibilities * **Attend to customers and provide them with advice on the services they need** * **Open and close work orders** * Issue invoices * Coordinate customer appointments * Maintain constant communication with the customer throughout the repair process * Ensure customer satisfaction by verifying that all repairs have been completed correctly * Offer recommendations for preventive vehicle maintenance and suggest additional services that may be beneficial in extending the vehicle's lifespan Requirements: * Intermediate or advanced vocational training degree (CFGM or CFGS) in Electromechanics, Automotive, or Administration * Minimum of 2 years' experience performing tasks similar to those mentioned above * Strong customer orientation * Teamwork ability * High level of autonomy * Dynamic, proactive person with good communication skills * Computer literacy at user level * Class B driver's license Working hours: Monday to Thursday from 08:15 to 14:00 and from 15:15 to 17:30; Fridays from 08:00 to 15:00 (during July and August, intensive schedule from 07:00 to 15:00). Weekly working hours: 40 Position type: Permanent contract Work Location: On-site