**Additional Information** **Job Number**25192176 **Job Category**Spa **Location**The Ritz\-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management *Instantly recognizable, The Ritz\-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of tranquility where sea, land, and subtropical vegetation blend with architecture inspired by Moorish style. With 462 rooms and suites – distributed between the vibrant Citadel and the exclusive Retreat – offering magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. This five\-star resort is an award\-winning culinary destination, featuring restaurants ranging from light and simple cuisine to Michelin\-starred fine dining. Additionally, it features numerous pools, a 2,500 m² Spa & Fitness Center, and Europe’s largest Ritz Kids facility. At Abama’s golden sand beach, guests enjoy an exclusive area with complimentary sun loungers and umbrellas.* **Join our team!** …as a **Spa Receptionist** at The Ritz\-Carlton Abama Resort in Tenerife!! **Who we are looking for…** Are you passionate about delivering exceptional wellness experiences and providing impeccable service from the very first interaction? As a **Spa Receptionist**, you will be the first impression for our guests, ensuring warm, professional, and personalized attention. If you have strong organizational skills, attention to detail, and enjoy working in luxury environments, we want to meet you! **Your responsibilities include…** * Greet and welcome spa guests, ensuring a memorable experience from arrival. * Manage bookings and appointments, both in person and over the phone, guaranteeing efficient scheduling. * Inform and advise guests on spa treatments, services, and products. * Coordinate with therapists and other team members to ensure optimal workflow. * Maintain an organized and immaculate reception area. * Process payments and manage service billing. * Adhere to safety, hygiene protocols, and The Ritz\-Carlton standards. * Collect customer feedback and relay it to improve the spa experience. **What we expect from you…** * Previous experience in reception, customer service, or related fields (preferably in luxury hotels or spas). * Excellent communication and customer service skills. * Fluency in English and Spanish. * Basic knowledge of spa treatments and services (desirable). * Ability to work in a team and adapt to dynamic environments. * Valid work permit in Spain. **What we offer you…** * Attractive salary above market standards. * Travel worldwide with special rates at over 9,500 Marriott hotels (“Explore Rate”), also available for your family, partner, and parents. * Enjoy our dining offerings with a **20% discount** at our hotels and **50% off at the resort**. * Up to **75% discount on flights** if residing in Tenerife. * Corporate benefits with discounts on leisure and travel. * Special birthday gift. * Enjoy the resort as a guest after one year of service: a unique experience! * We provide extra pay. * Innovative training programs and professional development opportunities. * Growth potential within an international company. * Complimentary meals at the employee dining room. * Uniform and laundry service included. * Employee celebrations and events: outings, anniversaries, special weeks. * Community contribution activities. * Comprehensive corporate medical care. *(All benefit and bonus programs are subject to internal regulations and applicable tax and social laws. There is no legal entitlement to these programs, and the employer may modify the offer at any time).* **Inspired?** Apply via MarriottCareers with your documents. **Marriott International is an equal opportunity employer.** We believe in diversity and an inclusive, people\-centric culture. We are committed to non\-discrimination based on disability, veteran status, or other protected grounds under the law. At more than 100 award\-winning properties worldwide, The Ritz\-Carlton Ladies and Gentlemen create such exceptional experiences that they remain in memory long after the stay. We believe everyone thrives when empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for unique luxury service and take pride in delivering excellence in guest care and comfort. Your role will be to ensure The Ritz\-Carlton’s “Gold Standards” are met with grace and attention every day. These values are the foundation of our culture and why The Ritz\-Carlton is the global leader in luxury hospitality. As part of our team, you will learn and exemplify our principles, such as the Credo, Employee Promise, and Service Values. By joining The Ritz\-Carlton, you join Marriott International’s portfolio of brands. Be where you can do your best work, start fulfilling your purpose, belong to an incredible global team, and become the best version of yourself. With more than 100 award\-winning hotels worldwide, The Ritz\-Carlton’s Ladies and Gentlemen create such exceptional experiences that guests remember for a long time, even after departure. We aim to attract the world’s finest hospitality professionals to create lasting memories, as we believe everyone succeeds when empowered to be creative, kind, and compassionate. Every day, we set the standards for exceptional, distinctive luxury service worldwide and take pride in delivering excellence in guest care and comfort. Your role will be to ensure The Ritz\-Carlton’s “Gold Standards” are met with kindness and attention every day. The Gold Standards are the foundation of The Ritz\-Carlton, guiding us to make each day better than the last. Thanks to this foundation and the belief that our culture drives success, The Ritz\-Carlton has earned its reputation as the world\-leading brand in luxury hospitality. As part of the team, you will learn and practice the Gold Standards, such as the Employee Promise, Credo, and Service Values. Furthermore, we promise to provide you with the opportunity to be proud of your work and your team. By joining The Ritz\-Carlton, you join a portfolio of brands within Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will belong** to an incredible global team, and **you will become** your best self.