Sales Administrator

Description

Job Summary: We are seeking a Sales Administrator to provide technical and administrative support to the sales team, managing processes and ensuring customer satisfaction within the industrial sector. Key Highlights: 1. Technical and commercial advisory to customers. 2. End-to-end management of commercial quotations and orders. 3. Collaboration in improving administrative processes. ### **Description** DOPP Executive Search is looking for a Sales Administrator to join the commercial department of an industrial-sector company based in Madrid. Reporting directly to the Commercial Director, the main mission will be to provide technical and administrative support to the sales team, comprehensively managing commercial processes and ensuring agile, efficient, and customer satisfaction–oriented service. Main Responsibilities: * Technical and commercial advisory: Customer contact and advisory services, providing solutions tailored to their needs and guaranteeing high-quality service. * Management of commercial quotations: Preparation, submission, and follow-up of quotations, ensuring accurate presentation and successful closure in coordination with the sales team. * End-to-end order management: Full processing of purchase and sales orders, data entry into the ERP system (Sage), deadline monitoring, and coordination with relevant departments. * Communication and coordination: Maintaining smooth communication with customers, suppliers, and internal teams, resolving issues and ensuring uninterrupted service. * Administrative and accounting support: Collaborating with the administration department on document management, invoicing, and monitoring commercial operations. * Support to the commercial department: Actively participating in support tasks and process improvement initiatives, contributing to team organization and efficiency. What Are We Looking For? * Education: Vocational Training Level II (FPII) or Medium-Level Degree in Administration. * Experience: Minimum 5 years’ experience in administrative roles supporting sales, customer service, or order management. * Proficiency in office software, especially MS Excel and Word. * ERP system experience. * English proficiency is desirable. * Adaptability to change, analytical and organizational skills, initiative and proactivity, sense of responsibility and commitment.