Receptionist

Description

Job Summary: We are seeking a Receptionist to manage customer service and front desk operations at a hotel, ensuring a positive experience for guests. Key Highlights: 1. Being part of a family-owned company with nearly 100 years of history 2. A company committed to service quality and well-being 3. Joining a solid and growing company At **Poseidon Hotels**, we are looking for a **Receptionist** to join the **Poseidón Playa Hotel**. You will become part of a **family-owned company with nearly 100 years of history**, operating several establishments across Spain, committed to service quality, customer care, and people's well-being. ### **️ Job Description** The selected candidate will be responsible for guest service and front desk operational management, ensuring a positive guest experience from arrival through departure. Key responsibilities include: * Attending to and assisting guests during their stay. * Performing **check\-in and check\-out**. * Managing reservations, modifications, and telephone inquiries. * Providing information and advice regarding hotel services and the surrounding area. * Coordinating with other departments to ensure smooth daily operations. * Handling payments and billing. * Resolving incidents and addressing complaints. * Complying with internal procedures and quality standards. ### **What We Are Looking For?** * Prior experience as a **Receptionist** or in similar roles (hotel experience is preferred). * Education in Tourism, Hospitality, or related fields (preferred). * **Intermediate level of English** (knowledge of other languages is an advantage). * Proficiency in computer tools and hotel management systems. * Strong communication skills, customer orientation, and teamwork ability. * A responsible, organized individual with a positive attitude. ### **What We Offer?** * **Salary range: approximately €1\.700 gross per month in 12 payments**, depending on experience and qualifications. * Opportunity to join a solid and growing company. * A positive work environment and collaborative team culture. * Terms and conditions in accordance with the **Hospitality Industry Collective Agreement**. ### **Commitment to Sustainability** At Poseidon Hotels, we strive to deliver a responsible experience—caring for both the environment and people. We advocate for sustainable and high-quality tourism. **Will you join our team?** *Poseidon Hotels actively upholds the right to equal treatment and opportunities, respecting diversity in gender, disability, age, ethnic, cultural or racial origin, marital status, as well as gender identity and sexual orientation of all applicants. Furthermore, we promote an inclusive culture that recognizes and values diversity.*