Receptionist

Description

Job Summary: We are looking for a Receptionist to ensure professional and friendly service to our guests, contributing to a memorable experience during their stay. Key Highlights: 1. Joining a solid and growing hotel chain. 2. Positive work environment. 3. Professional training and development. **Description:** ---------------- At BLUESEA Hotels, we make traveling easy, accessible, and hassle-free. We are a hotel group specializing in vacation tourism, headquartered in Palma de Mallorca, with presence in Spain’s most iconic destinations: the Balearic Islands, the Canary Islands, the Costa del Sol, the Costa Brava, Valencia, the Costa de Almería, Cádiz, the Costa de la Luz, the Rías Baixas, Cantabria, Madrid, and Marrakech. We strive to continuously evolve so that every stay is better than the last, committing to cutting-edge, flexible, and responsible management. Currently, we are expanding our team and seeking to hire a Receptionist to ensure professional and friendly service to our guests, contributing to a memorable experience during their stay. **Responsibilities:** * Greet and assist guests, managing check\-in, check\-out, and reservations. * Provide information about hotel services, facilities, and activities. * Resolve guest issues, complaints, or requests. * Coordinate with other departments to ensure proper guest service. * Handle phone calls, emails, and online requests. * Complete daily departmental logs and reports. * Apply the hotel’s quality, safety, and data protection standards. **Requirements:** --------------- **Professional Competencies:** * Prior experience as a receptionist or in customer service within hotels or tourist accommodations. * Familiarity with hotel property management systems (PMS) and basic office software. * Good oral and written communication skills in English and German. Additional languages are an advantage. * Ability to organize and manage multiple tasks simultaneously. * Attention to detail and commitment to service quality. * Flexible availability. **We Offer:** * Joining a solid and growing hotel chain. * Positive work environment. * Professional training and development.