Job Summary: BLUESEA Hotels is seeking a Receptionist to ensure professional and friendly customer service, contributing to a memorable guest experience during their stay. Key Highlights: 1. Customer service experience in hotels 2. Good level of English communication 3. Joining a solid and growing hotel chain **Description:** ---------------- At BLUESEA Hotels, we make traveling easy, accessible, and hassle-free. We are a hotel group specialized in vacation tourism, headquartered in Palma de Mallorca, with presence in Spain’s most iconic destinations: the Balearic Islands, Canary Islands, Costa del Sol, Costa Brava, Valencia, Almería Coast, Cádiz, Costa de la Luz, Rías Baixas, Cantabria, Madrid, and Marrakech. We strive to continuously evolve so that each stay surpasses the previous one, committing to cutting-edge, flexible, and responsible management. Currently, we are expanding our team and seeking to hire a Receptionist to guarantee professional and friendly service to our guests, contributing to a memorable experience during their stay. **Responsibilities:** * Greet and assist guests, managing check\-in, check\-out, and reservations. * Provide information regarding hotel services, facilities, and activities. * Resolve guest issues, complaints, or requests. * Coordinate with other departments to ensure proper guest service. * Manage phone calls, emails, and online requests. * Complete daily departmental logs and reports. * Apply the hotel’s quality, safety, and data protection standards. **Requirements:** --------------- **Professional Competencies:** * Prior experience as a receptionist or in customer service within hotels or tourist accommodations. * Familiarity with hotel property management systems (PMS) and basic office software. * Strong oral and written English communication skills; additional languages are an asset. * Ability to organize and manage multiple tasks simultaneously. * Attention to detail and commitment to service quality. * Flexible availability. **We Offer:** * Opportunity to join a solid and growing hotel chain. * Positive work environment. * Professional training and development.