Job Summary: BLUESEA Hotels is seeking a Receptionist to ensure professional and friendly service, contributing to a memorable experience for its guests. Key Highlights: 1. Joining a solid and growing hotel chain. 2. Positive work environment. 3. Professional training and development. **Description:** ---------------- At BLUESEA Hotels, we make traveling easy, accessible, and hassle-free. We are a hotel group specialized in vacation tourism, headquartered in Palma de Mallorca, with presence in Spain’s most iconic destinations: the Balearic Islands, the Canary Islands, the Costa del Sol, the Costa Brava, Valencia, the Almería Coast, Cádiz, the Costa de la Luz, the Rías Baixas, Cantabria, Madrid, and Marrakech. We strive to continuously evolve so that each stay surpasses the previous one, embracing innovative, flexible, and responsible management practices. Currently, we are expanding our team and seeking to hire a Receptionist to guarantee professional and friendly service to our guests, thereby contributing to a memorable experience during their stay. **Responsibilities:** * Greet and assist guests, managing check\-in, check\-out, and reservations. * Provide information regarding hotel services, facilities, and activities. * Resolve guest issues, complaints, or requests. * Coordinate with other departments to ensure proper guest service. * Manage phone calls, emails, and online requests. * Complete daily departmental logs and reports. * Apply the hotel’s quality, safety, and data protection standards. **Requirements:** --------------- **Professional Competencies:** * Prior experience as a receptionist or in customer service within hotels or tourist accommodations. * Familiarity with hotel property management systems (PMS) and basic office software. * Good oral and written communication skills in English; knowledge of additional languages is an asset. * Strong organizational skills and ability to manage multiple tasks simultaneously. * Attention to detail and commitment to service quality. * Flexible availability. **We Offer:** * Joining a solid and growing hotel chain. * Positive work environment. * Professional training and development.