Description
CATALONIA HOTELS & RESORTS is seeking a RECEPTION ASSISTANT to work at our hotels located in SABADELL.
The main responsibilities are as follows:
* Check-in / Check-out.
* Control and tracking of room keys.
* Safe deposit box rentals.
* Cash reconciliation and handover to the colleague on the next shift.
* Full responsibility for all matters arising during your working shift. • Incident management (but not resolution).
* Luggage management.
* Room changes.
* Mail handling.
* Room sales.
* Management of switchboard calls.
* Supervision of bell staff under your responsibility.
REQUIREMENTS
* Minimum 1 year of experience in reception.
* Tourism-related studies.
* Advanced English + other languages are an asset.
* Customer-oriented attitude.
* SAP knowledge will be highly valued.
WE OFFER
* 40-hour weekly contract.
* Rotating shifts.
* Fully stable position with real growth opportunities.
* Competitive salary.