A 4-star hotel located in the Maresme region is seeking to hire a receptionist under a fixed-term discontinuous contract. Contract type: Fixed-term discontinuous, from March to October \* Previous experience as a hotel receptionist. \* Good level of English (mandatory); knowledge of French and other languages will be considered an asset. \* Ability to commute to Alella (having a personal vehicle or reliable transportation will be valued). \* Proficiency in computer tools and hotel management software (PMS). \* Responsible, organized, and solution-oriented individual. \* Excellent communication skills and client orientation. \* Service vocation and passion for interacting with people. \* Ability to work in a team, handle incidents, and remain calm during peak occupancy periods. \* Positive attitude, initiative, and eagerness to learn. \* Motivation to join a young, dynamic team committed to service excellence. \* Attend clients in person, by phone, and via email. \* Manage check-in and check-out procedures. \* Handle reservations, modifications, and cancellations. \* Inform guests about hotel services and local tourism offerings. \* Perform billing, payment collection, and cash register closing tasks. \* Resolve incidents and provide support to guests during their stay. \* Coordinate with Housekeeping, Restaurant, and Maintenance departments to ensure efficient service delivery. \* Manage and update information in the hotel management system (PMS). \* Ensure compliance with the hotel’s quality and guest service standards. \* Carry out administrative tasks specific to the Reception department. * 12 months of experience. Prior experience as a hotel receptionist. * HIGH SCHOOL DIPLOMA * English (intermediate spoken, intermediate written) * Permanent employment contract * Full-time working hours * Gross monthly salary: 1634
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
