Job Description Assist in welcoming and attending to guests at reception (check-in / check-out). Manage reservations, billing, and collections. Answer calls, emails, and inquiries with a friendly and solution-oriented attitude. Collaborate with other departments, including F&B, to ensure an excellent guest experience. Adhere to Accor’s quality standards and procedures. Requirements Prior experience in hotel front office is preferred (experience in chain hotels is advantageous), though not mandatory if the candidate demonstrates the right attitude. Professional-level English proficiency (a second language is advantageous). Positive attitude, guest orientation, and ability to work effectively in a team and on rotating shifts. Position Type: Full-time, Part-time Benefits: * Flexible working hours * Life insurance * Private health insurance Experience: * Front office: 1 year (Preferred) Work Location: On-site