Tourism Information Officer

Description

Summary: This role involves providing tourist information and assistance, promoting local tourism products, and managing administrative tasks for a tourism office. Highlights: 1. Provide tourist information and assistance 2. Promote tourism products and organize visits 3. Coordinate with departments and volunteer groups **Position: Staff for the Tourism Information Service** **Qualification Requirements:** The staff providing tourism information and assistance services must hold one of the following qualifications: \- Bachelor's Degree in Tourism or equivalent (MECES Level 2 of the Spanish Qualifications Framework for Higher Education and EQF Level 6) \- Higher Vocational Training Cycle in Tourist Guidance, Information and Assistance or equivalent (European reference: CINE -5b) \- Professional Certification in Local Tourism Promotion and Visitor Information (Code HOTI0108 and HOT 336\_3\) **Main Responsibilities:** · Assisting visiting individuals. · Providing tourism information through various channels: in person, by telephone, email, website, etc. · Marketing tourism products. · Organizing visits to tourism resources. · Statistical tracking of visits to the tourism information point. · Performing internal administrative duties: user registration, cataloging of tourism brochures, requests for informational materials, among others. · Organizing tourism booths at fairs and attending them. · Managing tourism information and services available for pilgrims. · Disseminating tourism information to other entities, population sectors, and interested stakeholders. · Updating tourism information on the official website. · Coordinating with other municipal departments to disseminate tourism information during special events or programs. · Coordinating the tourism volunteer group. · Collaborating in municipal tourism promotion projects. **\- Required Languages** Additionally, candidates must possess at least the following language proficiency levels: Galician: CELGA 4\. English: B2 **Scheduled Working Hours:** \- The service will be provided from 1 July to 30 September 2026, inclusive. \- Opening days and hours are as follows:  Tuesdays to Saturdays (non-holidays): 11:00–14:30 and 17:30–20:30  Sundays and holidays: 11:00–14:30 **Contract Duration:** From 1 **July 2026 to 30 September 2026**. Work Location: On-site employment