Home Services Advisor Barakaldo

Description

Job Summary: We are seeking a Home Services Sales Advisor to advise customers, bring their ideas to life, and manage sales and after-sales processes within a co-creation environment. Key Highlights: 1. You will work in a co-creation environment alongside the customer. 2. You will have autonomy to make decisions and participate in cross-functional projects. 3. You will be part of a company committed to diversity and inclusion. Our stores are where we demonstrate our purpose face-to-face. If you share this objective and find satisfaction in enabling customers to bring their ideas and projects to life, this is the place for you. Joining our store team means working in a co\-creation environment where you live our corporate values and purpose alongside the customer. Will you join us? We introduce you to it in this video: That’s why we count on you as a **Home Services Sales Advisor**: because you possess in-depth expertise in your trade and our products, bring professional experience from your sector, and above all, have passion for what you do. **Main Responsibilities** * Provide comprehensive advisory services to customers within your area of responsibility, aiming to achieve their satisfaction and loyalty. * Advise customers through the appropriate channel at each moment, with the goal of offering them the products/services best suited to their needs. * Attend to customers diligently and resolve any incidents or queries that may arise throughout the entire sales process, personalizing interactions and delivering positive shopping experiences. * Identify business opportunities in all customer interactions and capitalize on them while always considering Leroy Merlin’s margin and profitability criteria, preparing associated quotes and orders, and following up on them. * Offer customers the most suitable service solutions for their purchase, managing payments at the point of sale when appropriate. * Handle administrative management of after-sales services to ensure optimal service delivery to customers. **What We Offer** **Our Purpose** At Leroy Merlin, our purpose gives meaning to who we are and everything we do—a guiding principle representing our commitment to you and to the planet. Everything we offer aims to inspire your motivation to create better living environments. Because we are certain of one thing: if we commit to it, changing the world is within our hands—and yours. Social Action is one of Leroy Merlin Spain’s fundamental pillars, adding value not only to our company but also to the community. Through various initiatives—including renovation and adaptation projects, donations, solidarity products, corporate volunteering, and our "Dignified Homes" Grant Program—we contribute to building a better world and society. **Benefit! As a Leroy Merlin Employee** As an employee of Leroy Merlin Spain, you have access to over 70 benefits and/or advantages, categorized into six groups, designed to provide you with the best experience as part of this great team. You will also benefit from Leroy Merlin’s Flexible Compensation and Benefits Policy, including the opportunity to become a company shareholder, health insurance, childcare support, meal vouchers, and various discounts with major commercial partners, among others. You will receive a fixed salary plus participation in company results and profits. **Grow Your Career!** Train and develop yourself in a multinational company! You’ll find an excellent work environment and enjoy autonomy to decide and act, participating in decision-making and cross-functional projects. **A Place for Everyone** Diversity Management is a core element of our corporate philosophy. That is why it is included in our Diversity Charter—a commitment code promoted by the Foundation for Diversity and supported by the Ministry of Health, Social Policy and Equality. With this, we reaffirm our commitment to respecting the right to inclusion of all people and recognize the benefits brought by cultural, demographic, and social diversity. Leroy Merlin España, S.L.U. declares its commitment to establishing and developing policies that integrate gender equality without any form of discrimination, as well as promoting and fostering measures to achieve effective equality within our organization. We uphold the principle of gender equality across all areas of our activity and within the framework of our Organization’s Social Responsibility. If you want to pursue the work you love, our door is open to you. Here, we do not recognize barriers. **YOUR TALENT HAS NO LIMITS** If you would like to learn more about our Purpose, values and initiatives, and view our current job openings, please visit our Corporate Employment Website: Leroy Merlin Spain. **CHANGING OUR WORLD IS IN OUR HANDS!**