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Summary: This role involves project coordination, cost and commercial support, and process management, supporting the client's Pre-construction function within the Capital Program Group. Highlights: 1. Shape the future of real estate for a better world with world-class services 2. Support a dynamic and fast-growing client in the online retail industry 3. Proactively flag risks and drive operational improvements for service delivery JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. **What this job involves:** This role sits within the JLL team directly supporting the client's Pre\-construction function, combining project coordination, cost and commercial support, and process management responsibilities across the portfolio. You will be part of a JLL team working closely with one of our most dynamic and fast\-growing clients from the online retail industry. Based in Madrid (hybrid), you will operate across multiple workstreams simultaneously, providing essential coordination and operational support to the Pre\-construction team and the broader Capital Program Group. The role combines elements of Project Coordination, Cost \& Commercial Support, and Process Management. The ideal candidate is highly organized, analytically strong, and capable of managing competing priorities in a fast\-paced, multi\-cultural environment. This role supports the Pre\-construction function and Capital Program Group in delivering high\-value projects across the Client's Corporate Real Estate (CRE) portfolio across EMEA, driving operational improvements to meet contractual obligations and continuously raising the bar for outstanding service delivery. **What your day\-to\-day will look like:** Manage weekly Projects Intakes \& Steering Committee meetings, liaise with SPM to ensure new intakes are entered in ADW, and support PCM in migrating the intake process from Smartsheet to Asana Support PCM in raising new Purchase Orders (POs) as required and maintain a finance tracker for all new POs raised, while maintaining the Precon document repository (ACC) and ensuring all documents are correctly stored Act as gatekeeper of ADW Precon reports, ensuring projects are updated bi\-weekly and reports are issued to RPMs, Procurement, SecTec, and CIB, while also serving as gatekeeper of design reviews to maintain consistent design standards Assist Program Managers (PMs) with coordinating project\-related administrative tasks, accompanying and helping to shape projects from initiation through full administrative project close\-out Support PMs in coordination and timely execution of project documentation and reporting between the client's Procurement, Finance \& Accounting, Legal departments and third\-party vendors to ensure compliance with document control structure and policies Proactively flag foreseen risks, monitor risks closely, and support relevant teams in resolving them, while supporting PMs in compliant cost and finance management driving timely PO issue, invoice payments, and final account reconciliation Manage the cost report process across the portfolio, ensuring accuracy, consistency, and timely delivery, while developing and maintaining a thorough understanding of the end\-to\-end cost reporting process Identify, troubleshoot, and resolve issues when processes break down, implement enhancements as required, and regularly contribute to or lead initiatives to elevate BAU towards operational excellence in line with Change Governance and EGREFO PM methodology. **Required Qualifications:** Bachelor's or Master's Degree in Business Administration, Finance, Construction, Legal, or a related field Minimum 3 years' experience in commercial real estate area, preferably in a multi\-cultural, fast\-paced corporate environment 1\-2 years' practical experience in a real estate support role for project/construction management Sound understanding of terms and conditions, preferably related to procurement/vendor management of construction projects Excellent time management with proficiency in handling multiple projects and tasks simultaneously Strong planning and organizational skills to prioritize work and perform under time pressure to meet tight deadlines Strong analytical skills with proficiency in data gathering, information monitoring, problem assessment, and problem solving Strong interpersonal skills with ability to win trust and collaborate with remote project teams and stakeholders Strong written and verbal communication skills with very good English (essential and required) Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook). **Preferred Qualifications:** Sound knowledge of CPG project delivery methodology and procedures Experience in cost reporting or cost management processes within a real estate or construction environment Familiarity with ADW, Asana, ACC (Autodesk Construction Cloud), or similar project management/document management platforms Ability to manage and improve operational processes, including troubleshooting and implementing enhancements Project Management proficiency in use of standard tools for project management with capability of identifying need for escalation Attitude to accept responsibilities and work autonomously to "make things happen" while also participating as a team member Well\-mannered behavior and high business ethics Flexible with work hours and travel if needed Experience working with client's Procurement, Finance \& Accounting, Legal departments and third\-party vendors Ability to proactively lead or contribute to documentation and control of processes and data\-driven analysis. **Location:** Onsite At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams. JLL is an Equal Opportunity Employer committed to diversity and inclusion. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well\-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
