Summary: This role supports operational initiatives to enhance scalability, efficiency, and data-driven decision-making within a fast-growing tech environment. Highlights: 1. Opportunity to work on real projects in a fast-growing tech environment 2. Support key initiatives in business operations and optimization 3. Collaborate with multidisciplinary teams on cross-functional initiatives Intern/Student \- Paid (Fixed Term) (Seasonal) (Trainee) Job Description: **Your next challenge** At Pluxee, we are building the next generation of employee benefits through technology, data, and operational excellence. You will join the Marketplace team, a department that manages the strategy, operations and scalability of the vast majority of the products offered by Pluxee, with a particular focus on health insurance products. As an **Insurance** **Operations Trainee**, you will support key initiatives to make our business more scalable, efficient, and data\-driven. This is an ideal opportunity for **final\-year students** who want to start their career in business roles, applying structured thinking and problem\-solving skills to real operational challenges in a fast\-growing tech environment. From day one, you will colaborate on **real projects.****What you’ll be doing*** Support the monitoring of service level agreements (SLAs) in day\-to\-day marketplace operations * Help identify inefficiencies and improvement opportunities in operational workflows * Assist in building reports and dashboards to track key metrics * Collaborate with different teams (Operations, Product, Customer, Finance) on cross\-functional initiatives * Support to process improvement projects and operational optimization * Support data analysis to generate insights for decision\-making **You’re a match****Education*** Final\-year student or recent graduate in Business, Engineering or similar **Experience*** Previous internships or academic projects involving data analysis or problem\-solving are a plus **Languages*** English: professional proficiency * Spanish: native or professional proficiency **What we value*** Strong analytical and structured thinking * Proactive attitude and willingness to learn * Ability to work with data (Excel/Google Sheets required) * Attention to detail and ownership of tasks * Interest in business operations within a tech environment **Recruitment process*** Introductory call with People * Interview with Hiring Manager * Final interview with team member **Your team** You will report to the Operations Manager and work closely with a multidisciplinary team across business, product, and data. **Location** Madrid (hybrid model) **Essential**: Ability to sign a collaboration agreement to carry out internships with a University/School